Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh
Heritage Site Visitor Services Assistant - Admissions & Retail

Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh

Musselburgh Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and assist with tours at a historic site.
  • Company: Heritage conservation organisation dedicated to preserving Scottish history.
  • Benefits: Full training provided, flexible hours, and a chance to work in a beautiful setting.
  • Why this job: Join a passionate team and immerse yourself in Scotland's rich heritage.
  • Qualifications: Strong communication skills and a love for history are essential.
  • Other info: Perfect for those seeking hands-on experience in heritage site operations.

The predicted salary is between 24000 - 36000 £ per year.

A heritage conservation organization in Musselburgh is seeking motivated individuals for a visitor services role. Responsibilities include providing excellent customer service, handling cash transactions, and supporting tours at Newhailes House and Gardens.

Ideal candidates should have strong communication skills, a flexible approach to work, and a passion for Scottish heritage. Full training will be provided, making it a great opportunity for those looking to get involved in historic site operations.

Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh employer: ASVA: Association of Scottish Visitor Attractions

Join our dedicated team at a heritage conservation organisation in Musselburgh, where we pride ourselves on fostering a supportive work culture that values passion for Scottish heritage. As a Visitor Services Assistant, you'll benefit from comprehensive training and opportunities for personal growth while engaging with visitors in a vibrant historic setting. Our commitment to employee development and community engagement makes us an exceptional employer for those seeking meaningful and rewarding experiences.
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Contact Detail:

ASVA: Association of Scottish Visitor Attractions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh

✨Tip Number 1

Get to know the heritage site inside out! Familiarise yourself with Newhailes House and Gardens, its history, and the services offered. This knowledge will not only impress during interviews but also help you connect with visitors.

✨Tip Number 2

Practice your customer service skills! Role-play scenarios with friends or family where you handle cash transactions or answer visitor queries. The more comfortable you are, the better you'll shine in the real deal.

✨Tip Number 3

Show your passion for Scottish heritage! When chatting with potential employers, share what excites you about working in a historic site. Your enthusiasm can set you apart from other candidates.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team at this fantastic heritage site.

We think you need these skills to ace Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh

Customer Service
Cash Handling
Communication Skills
Flexibility
Knowledge of Scottish Heritage
Tour Support
Teamwork
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Heritage: When writing your application, let your love for Scottish heritage shine through! Share any experiences or interests that connect you to the history and culture of the area. We want to see your enthusiasm!

Highlight Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to mention any relevant experience you have. Whether it's handling cash transactions or assisting visitors, we want to know how you can contribute to our team.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!

How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions

✨Know Your Heritage

Familiarise yourself with the history and significance of Newhailes House and Gardens. Being able to discuss its heritage will show your passion for Scottish culture and make you stand out as a candidate.

✨Customer Service Skills Shine

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you handled difficult customers or went above and beyond to help someone, as this role heavily relies on strong communication skills.

✨Cash Handling Confidence

Brush up on your cash handling skills. Be ready to discuss any previous experience with cash transactions, and if you haven’t had much, consider how you would approach handling money responsibly and accurately.

✨Flexibility is Key

Show that you're adaptable and willing to take on various tasks. Think of examples where you've had to adjust your plans or work in different roles, as this will demonstrate your flexible approach to work, which is essential in a visitor services role.

Heritage Site Visitor Services Assistant - Admissions & Retail in Musselburgh
ASVA: Association of Scottish Visitor Attractions
Location: Musselburgh

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