Visitor Experience Coordinator in Manchester

Visitor Experience Coordinator in Manchester

Manchester Full-Time 12 - 13 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Welcome visitors and ensure they have an amazing experience at Broughton House.
  • Company: Leading heritage conservation organisation dedicated to preserving history.
  • Benefits: Competitive hourly wage of Β£12.60 and a chance to work in a beautiful setting.
  • Why this job: Join a passionate team and make a difference in heritage conservation.
  • Qualifications: Customer service experience and a love for history and culture.
  • Other info: Great opportunity to learn and grow in a unique environment.

The predicted salary is between 12 - 13 Β£ per hour.

A leading heritage conservation organization is seeking a Visitor Services Assistant to provide exceptional care and service to visitors.

Responsibilities include:

  • Welcoming visitors
  • Processing admissions
  • Maintaining high standards of facility presentation

Ideal candidates will have customer service experience and a passion for heritage conservation.

This role is located at Broughton House in England, offering a competitive hourly wage of Β£12.60.

Visitor Experience Coordinator in Manchester employer: ASVA: Association of Scottish Visitor Attractions

As a leading heritage conservation organisation, we pride ourselves on fostering a supportive and inclusive work culture that values every team member's contribution. Located at the historic Broughton House, our Visitor Experience Coordinator role offers not only competitive pay but also opportunities for professional growth in the field of heritage conservation, allowing you to make a meaningful impact while working in a beautiful setting.
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Contact Detail:

ASVA: Association of Scottish Visitor Attractions Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Visitor Experience Coordinator in Manchester

✨Tip Number 1

Make sure to research the organisation before your interview. Knowing their mission and values will help you connect your passion for heritage conservation with what they do. It shows you care and are genuinely interested in the role!

✨Tip Number 2

Practice your customer service scenarios! Think about how you would handle different visitor situations, from welcoming them warmly to resolving any issues. This will help you feel more confident and prepared during the interview.

✨Tip Number 3

Dress appropriately for the interview. Since this role is all about providing a great visitor experience, looking smart and professional will make a positive impression. Remember, first impressions count!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Visitor Experience Coordinator in Manchester

Customer Service Experience
Welcoming Visitors
Admissions Processing
Facility Presentation Standards
Passion for Heritage Conservation
Communication Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for heritage conservation shine through. We want to see that you genuinely care about preserving history and providing a great experience for visitors.

Highlight Customer Service Skills: Make sure to emphasise any previous customer service experience you have. We’re looking for someone who can create a welcoming atmosphere, so share examples of how you've gone above and beyond for customers in the past.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out. This helps us see why you’d be a great fit for the role!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Visitor Experience Coordinator position at Broughton House.

How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions

✨Know Your Heritage

Familiarise yourself with the history and significance of Broughton House. Being able to discuss its heritage will show your passion for conservation and impress the interviewers.

✨Customer Service Scenarios

Prepare examples from your past customer service experiences where you went above and beyond for a visitor. This will demonstrate your ability to provide exceptional care and service, which is key for this role.

✨Presentation Matters

Since maintaining high standards of facility presentation is crucial, think about how you would ensure a welcoming environment. Be ready to share your ideas on creating a positive visitor experience.

✨Ask Thoughtful Questions

Prepare some insightful questions about the organisation's approach to visitor services and conservation efforts. This shows your genuine interest in the role and helps you stand out as a candidate.

Visitor Experience Coordinator in Manchester
ASVA: Association of Scottish Visitor Attractions
Location: Manchester

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