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- Tasks: Lead engaging distillery tours and create memorable guest experiences.
- Company: A renowned distillery in Scotland with a passion for whisky.
- Benefits: Competitive salary, flexible shifts, and a friendly work environment.
- Why this job: Share your love for whisky while connecting with visitors in a stunning location.
- Qualifications: Enthusiasm for hospitality and excellent communication skills.
- Other info: Join a welcoming team at one of Islay’s iconic distilleries.
The predicted salary is between 30000 - 42000 £ per year.
A leading distillery in Scotland is seeking Team Leaders and Tour Guides for permanent and seasonal roles. Ideal candidates should enjoy engaging with visitors, sharing the distillery's history, and providing excellent service.
The position offers a competitive salary and benefits, with shifts spanning seven days, including some evenings. If you are enthusiastic about whisky and hospitality, join this welcoming team at one of Islay’s iconic distilleries.
Islay Distillery Tour Leader & Guest Experience in London employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Islay Distillery Tour Leader & Guest Experience in London
✨Tip Number 1
Get to know the distillery inside out! Research its history, the whisky-making process, and any unique stories. This will help you engage with visitors and show your passion for the role.
✨Tip Number 2
Practice your storytelling skills! As a Tour Leader, you'll need to captivate your audience. Try rehearsing your tour in front of friends or family to get comfortable with sharing the distillery's tales.
✨Tip Number 3
Network with current employees or past tour guides. They can provide insider tips on what the hiring team is looking for and how to stand out during interviews. Plus, it’s a great way to show your enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Make sure to highlight your customer service experience and any relevant knowledge about whisky to catch their eye.
We think you need these skills to ace Islay Distillery Tour Leader & Guest Experience in London
Some tips for your application 🫡
Show Your Passion for Whisky: When writing your application, let your enthusiasm for whisky shine through! Share any personal experiences or knowledge about distilling and the history of Islay that could make you stand out as a candidate.
Engage with Your Audience: Remember, this role is all about guest experience. Use your application to demonstrate how you would engage with visitors. Think about how you can make your written words inviting and friendly, just like you would in person!
Highlight Your Hospitality Skills: Make sure to showcase any previous experience in hospitality or customer service. We want to see how you’ve gone above and beyond to provide excellent service in the past, so don’t hold back on those examples!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Whisky
Brush up on your whisky knowledge before the interview. Familiarise yourself with the distillery's history, the different types of whisky they produce, and any unique processes they use. This will show your passion for the role and help you engage more effectively with visitors.
✨Showcase Your People Skills
As a Tour Leader and Guest Experience expert, your ability to connect with people is crucial. Prepare examples of how you've successfully engaged with guests or handled difficult situations in the past. This will demonstrate your customer service skills and enthusiasm for hospitality.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an unhappy visitor or managing a busy tour. Think through your responses ahead of time, focusing on how you would maintain a positive experience for all guests while ensuring safety and enjoyment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the welcoming and professional atmosphere of the distillery. This shows that you take the opportunity seriously and are ready to represent the brand well.
