At a Glance
- Tasks: Keep Balnain House spotless and welcoming for visitors with top-notch cleaning standards.
- Company: Join the National Trust for Scotland, dedicated to preserving heritage and nature.
- Benefits: Flexible hours, a supportive team, and the chance to make a difference.
- Why this job: Be part of a mission to enhance visitor experiences in a beautiful setting.
- Qualifications: Attention to detail and a passion for cleanliness are essential.
- Other info: Great opportunity for personal growth and teamwork in a vibrant environment.
The predicted salary is between 20000 - 25000 £ per year.
To maintain cleanliness of Balnain House by delivering the highest standards of housekeeping and cleaning. This includes, but is not limited to, cleaning of the canteen area, toilets, offices, main reception and staircase.
KEY RESPONSIBILITIES
- Deep (planned and ad-hoc) cleaning
- Reporting any concerns to the Office Manager
- Vacuuming and sweeping floors
- Dusting/polishing of fittings such as panelling, stairs, and doors
- Dusting/wiping of sills, skirting’s, doorframes, window frames, bannisters and spindles
- Cleaning of desks, including keyboards and monitors weekly
- Cleaning of windows on doors
- Cleaning of toilets, sinks, staffrooms etc.
- Deep clean micro, fridge, toaster, etc. (clean fortnightly, deep clean monthly)
- Set up meeting rooms – Balnain House
- Clear and clean meeting rooms – Balnain House
- Empty bins, remove and clean any crockery left in offices/meeting rooms.
- Any other reasonable tasks requested by line Manager.
- Maintain external steps & path at all times (including clearance of leaves, moss and ice)
- Apply salt/de-icer when required
- Keep fire escape clear of leaves and debris
The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out nor is the post holder required to become a member of the Protection of Vulnerable Groups (PVG) scheme, which replaces the ‘Enhanced Disclosure’ check and is administered by Disclosure Scotland.
SCOPE OF ROLE
People Management
Not a line manager. Will work closely with other property colleagues and will interact with other technical/specialist advisory colleagues based in other locations and departments. Will work closely with contractors working on site and suppliers.
Financial Management
Not a budget holder.
Tools/Equipment
Will be a frequent user of cleaning materials, tools and specialist cleaning solutions. May be a frequent user of ladders, hand tools etc. User of IT equipment. May wear PPE for personal protection and protection of the property and artefacts.
SKILLS, EXPERIENCE & KNOWLEDGE
The above outlines the key skills and behaviours the job holder will need to possess and exercise. In addition, either knowledge of or experience in the following is required:
Essential
- A personal commitment to high standards of cleaning
- Attentive to detail with an eye for presentation and finish.
- Must have a genuine understanding of, and belief in, the work of the National Trust for Scotland
- Personal commitment to excellence in visitor experience
The Key Responsibilities and Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.
Visitor Services Assistant – Housekeeping in Inverness employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Assistant – Housekeeping in Inverness
✨Tip Number 1
Get to know the National Trust for Scotland! Research their values and mission, so you can show how your commitment to high standards aligns with theirs. This will help you stand out during interviews.
✨Tip Number 2
Practice your cleaning techniques! If you can, do a mock cleaning session at home or volunteer somewhere to brush up on your skills. Being able to demonstrate your attention to detail will impress potential employers.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insider tips about the role and the best ways to approach your application. Plus, it’s always good to have a friendly face when you apply!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Make sure to highlight your personal commitment to excellence in visitor experience in your application.
We think you need these skills to ace Visitor Services Assistant – Housekeeping in Inverness
Some tips for your application 🫡
Show Your Cleaning Passion: When you're writing your application, let us know why you love cleaning and maintaining spaces. Share any personal experiences or stories that highlight your commitment to high standards of cleanliness.
Be Detail-Oriented: We’re looking for someone who pays attention to the little things! In your application, mention specific tasks you've done in the past that required a keen eye for detail, like dusting or deep cleaning.
Highlight Teamwork Skills: Since you'll be working closely with other colleagues, it’s important to show us that you can collaborate well. Talk about any previous experiences where you worked as part of a team to achieve a common goal.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting role.
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Cleaning Standards
Familiarise yourself with the National Trust for Scotland's cleaning standards and best practices. Be ready to discuss how you maintain high cleanliness levels and your personal commitment to excellence in visitor experience.
✨Show Attention to Detail
Prepare examples that showcase your attention to detail, especially in housekeeping tasks. Think about specific situations where your keen eye for presentation made a difference, and be ready to share these during the interview.
✨Demonstrate Teamwork Skills
Since you'll be working closely with other property colleagues, highlight your teamwork skills. Share experiences where you collaborated effectively with others, especially in a cleaning or maintenance context.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics at Balnain House. This shows your genuine interest in the position and helps you understand how you can contribute to maintaining the property’s standards.