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- Tasks: Join our crew to ensure smooth boat operations and provide 5-star customer service.
- Company: Jacobite Loch Ness Cruises, a top-rated visitor attraction on Loch Ness.
- Benefits: Free parking, discounts, annual cruise tickets, and gym membership contributions.
- Why this job: Be part of an exciting team and help create unforgettable experiences on Loch Ness.
- Qualifications: Friendly, detail-oriented, and great at communication; no experience needed as training is provided.
- Other info: Flexible hours, potential for contract extension, and opportunities for career progression.
The predicted salary is between 20000 - 30000 £ per year.
Organisation: Jacobite Loch Ness Cruises
Help us preserve our ‘Monster Reputation for Excellence’! Jacobite Loch Ness Cruises are recruiting boat Crew to join their friendly team for the busy 2026 season. The contract is seasonal, from March to October 2026, full-time preferred however part-time flexible hours available; shift flexibility and weekend working is required. Hours will normally be 0745 / 0830 – 1700 / 1745 and some evening work crewing private charters. There is the potential to extend the contract for the right candidate. In addition, progression within the company is encouraged. Applications are open now, interviews are ongoing. We can only accept those 18 years or over.
Jacobite Loch Ness Cruises is a Visit Scotland 5* visitor attraction based at Dochgarroch Lock (4 miles South of Inverness city center on the A82 towards Fort William) and has been providing exceptional experiences on Loch Ness for over 20 years. We are looking for motivated individuals to carry out crew duties so we can continue ensuring our customers can tick Loch Ness off their bucket list! You will keep our passengers informed, safe and comfortable at all times and you will maintain the highest level of customer service to preserve our ‘Monster Reputation for Excellence’.
The Role and Responsibilities
- Assist the Skipper in the efficient and smooth operation of the boat.
- Assist with the passenger count prior to departure of each cruise.
- Assist the Skipper with the application of safety regulations ensuring the safety of all persons whilst boarding, disembarking, and during their cruise.
- Carry out bar/sales duties as required.
- Assist with preparation of stock and daily replenishing of stores.
- Direct passengers in accordance with procedures in the event of an emergency.
- Provide information to passengers on points of local interest etc.
- Report any customer/operational issues to the skipper.
- Carry out daily boat cleaning ensuring a high standard is maintained.
- Assist with ticket sales and shoreside duties.
- Provide 5* customer care at all times.
Person Specification
- Friendly and approachable with a willingness to initiate meaningful conversations.
- Conscientious with attention to detail.
- Good communication and numeracy skills.
- Demonstrate a pro-active approach to problem solving.
- Driving license desirable along with own transport.
- A strong customer service background is desirable.
- Previous experience not required as full training will be provided.
- Willingness to participate in on-going training and personal development.
- Excellent timekeeping.
Benefits
- Free parking.
- In store discount in An Talla – our sister tourist destination.
- Annual allocation of cruise tickets for family and friends.
- 50% discount on an individual membership to High Life Highland.
- Use of ASVA passes to access hundreds of free tickets to Scottish visitor attractions (restricted depending on availability).
- Highlife Highland gym membership contribution.
- Uniform and PPE provided.
Please include a cover letter explaining why you would like to be part of the Jacobite Loch Ness Cruises team.
Boat Crew in Inverness employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boat Crew in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jacobite Loch Ness Cruises. Understand their values and what makes them special. This will help you show genuine interest and fit right in with their 'Monster Reputation for Excellence'.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Be flexible and show your enthusiasm! The job requires shift flexibility and weekend work, so make sure to express your willingness to adapt. A positive attitude can go a long way in making you stand out as a candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Jacobite Loch Ness Cruises site. It shows you're serious about joining the team and helps us keep track of your application easily.
We think you need these skills to ace Boat Crew in Inverness
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for joining our team at Jacobite Loch Ness Cruises.
Tailor Your Cover Letter: Make sure to customise your cover letter to highlight why you’re a great fit for the Boat Crew role. Mention specific skills or experiences that align with our values of customer service and teamwork.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward. Use simple language and get straight to the point about your qualifications and why you want to work with us on Loch Ness!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Jacobite Loch Ness Cruises.
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Stuff About Loch Ness
Before the interview, brush up on your knowledge of Loch Ness and its attractions. Being able to share interesting facts or stories about the area will show your enthusiasm for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about providing top-notch customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you can maintain that ‘Monster Reputation for Excellence’ during your time with Jacobite Loch Ness Cruises.
✨Demonstrate Team Spirit
The boat crew role requires teamwork, so be prepared to talk about how you work well with others. Share examples of how you've collaborated in previous jobs or activities, and highlight your willingness to support your colleagues and the skipper.
✨Be Flexible and Ready to Learn
Since the job involves shift flexibility and ongoing training, express your openness to adapt and learn new skills. Mention any previous experiences where you had to adjust quickly or take on new responsibilities, showing that you're ready for the dynamic nature of the role.