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- Tasks: Keep Balnain House sparkling clean and welcoming for visitors.
- Company: Join the National Trust for Scotland, a leader in heritage conservation.
- Benefits: Flexible hours, great team environment, and the chance to make a difference.
- Why this job: Be part of a mission to preserve Scotland's history while enhancing visitor experiences.
- Qualifications: Attention to detail and a passion for cleanliness are essential.
- Other info: Opportunity to work with a supportive team and develop valuable skills.
The predicted salary is between 20000 - 25000 £ per year.
To maintain cleanliness of Balnain House by delivering the highest standards of housekeeping and cleaning. This includes, but is not limited to, cleaning of the canteen area, toilets, offices, main reception and staircase.
KEY RESPONSIBILITIES
- Undertaking the routine cleaning and housekeeping of visitor and staff areas of the property, including but not limited to:
- Deep (planned and ad-hoc) cleaning
- Reporting any concerns to the Office Manager
- Vacuuming and sweeping floors
- Dusting/polishing of fittings such as panelling, stairs, and doors
- Dusting/wiping of sills, skirting’s, doorframes, window frames, bannisters and spindles
- Cleaning of desks, including keyboards and monitors weekly
- Cleaning of windows on doors
- Cleaning of toilets, sinks, staffrooms etc.
- Deep clean micro, fridge, toaster, etc. (clean fortnightly, deep clean monthly)
- Set up meeting rooms – Balnain House
- Clear and clean meeting rooms – Balnain House
- Empty bins, remove and clean any crockery left in offices/meeting rooms.
- Any other reasonable tasks requested by line Manager.
- Maintain external steps & path at all times (including clearance of leaves, moss and ice)
- Keep fire escape clear of leaves and debris
The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out nor is the post holder required to become a member of the Protection of Vulnerable Groups (PVG) scheme.
SCOPE OF ROLE
- People Management: Not a line manager. Will work closely with other property colleagues and will interact with other technical/specialist advisory colleagues based in other locations and departments; will work closely with contractors working on site and suppliers.
- Financial Management: Not a budget holder.
- Tools/Equipment: Will be a frequent user of cleaning materials, tools and specialist cleaning solutions; may be a frequent user of ladders, hand tools etc.; user of IT equipment; may wear PPE for personal protection and protection of the property and artefacts.
SKILLS, EXPERIENCE & KNOWLEDGE
- Essential: A personal commitment to high standards of cleaning
- Attentive to detail with an eye for presentation and finish.
- Must have a genuine understanding of, and belief in, the work of the National Trust for Scotland
- Personal commitment to excellence in visitor experience
The Key Responsibilities and Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.
Balnain House: Visitor Services & Cleaning Specialist in Inverness employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Balnain House: Visitor Services & Cleaning Specialist in Inverness
✨Tip Number 1
Get to know the National Trust for Scotland! Research their values and mission, and think about how your personal commitment to high standards of cleaning aligns with their goals. This will help you stand out during interviews.
✨Tip Number 2
Practice your housekeeping skills before the interview. Whether it's dusting or vacuuming, show that you’re not just about talk but can deliver on those high standards of cleanliness they’re after.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what it’s really like working at Balnain House and what the hiring managers are looking for in a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Balnain House: Visitor Services & Cleaning Specialist in Inverness
Some tips for your application 🫡
Show Your Cleaning Passion: When you're writing your application, let us know why you love cleaning and maintaining spaces. Share any experiences you've had that highlight your commitment to high standards and attention to detail. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to fit the Visitor Services & Cleaning Specialist role. Highlight relevant skills and experiences that align with the key responsibilities mentioned in the job description. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Cleaning Standards
Familiarise yourself with the National Trust for Scotland's cleaning standards and best practices. Be ready to discuss how you maintain high cleanliness levels and your approach to deep cleaning tasks.
✨Show Attention to Detail
During the interview, highlight your keen eye for detail. Share specific examples of how you've ensured a clean and presentable environment in previous roles, especially in visitor-facing areas.
✨Demonstrate Team Spirit
This role involves working closely with other colleagues and contractors. Be prepared to talk about your teamwork experiences and how you contribute to a positive work environment.
✨Express Your Commitment to Visitor Experience
Make it clear that you understand the importance of a great visitor experience. Share your thoughts on how cleanliness impacts visitors' perceptions and your personal commitment to excellence in this area.