Heritage Visitor Experience Specialist

Heritage Visitor Experience Specialist

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional visitor experiences and provide top-notch customer care.
  • Company: Prominent heritage organisation in Edinburgh with a rich cultural background.
  • Benefits: Gain valuable experience in a beloved cultural institution.
  • Why this job: Join a team that values culture and community while enhancing visitor experiences.
  • Qualifications: Strong inter-personal skills and time management abilities required.

The predicted salary is between 28800 - 43200 £ per year.

A prominent heritage organization in Edinburgh seeks a skilled individual to deliver exceptional visitor experiences. The role involves providing top-notch customer care, handling sales and admissions, and ensuring food safety in catering operations. Candidates should demonstrate strong inter-personal skills, time management, and a commitment to the organization's values. This is an exciting opportunity to contribute to a beloved cultural institution in Scotland.

Heritage Visitor Experience Specialist employer: ASVA: Association of Scottish Visitor Attractions

Join a prestigious heritage organisation in the heart of Edinburgh, where you will be part of a vibrant team dedicated to delivering outstanding visitor experiences. With a strong emphasis on employee development and a supportive work culture, we offer opportunities for growth and advancement while celebrating Scotland's rich cultural heritage. Enjoy unique benefits such as flexible working hours and the chance to engage with diverse audiences in a historic setting.
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Contact Detail:

ASVA: Association of Scottish Visitor Attractions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Heritage Visitor Experience Specialist

✨Tip Number 1

Network like a pro! Reach out to folks in the heritage sector, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for heritage shine through. Share stories about your experiences and how they align with the values of the organisation – it’ll make you memorable!

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to customer care and time management. Role-play with a friend or in front of the mirror to boost your confidence before the big day.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to navigate!

We think you need these skills to ace Heritage Visitor Experience Specialist

Customer Care
Sales Handling
Admissions Management
Food Safety
Inter-Personal Skills
Time Management
Commitment to Organisational Values
Visitor Experience Delivery

Some tips for your application 🫡

Show Your Passion for Heritage: When writing your application, let your love for heritage and culture shine through. We want to see how your enthusiasm aligns with our values and the mission of our organisation.

Highlight Your Customer Care Skills: Make sure to showcase your experience in providing exceptional customer care. We’re looking for candidates who can create memorable experiences for our visitors, so share specific examples of how you've done this in the past.

Demonstrate Time Management Abilities: In your application, emphasise your time management skills. We need someone who can juggle multiple tasks effectively, so give us a glimpse of how you prioritise and manage your workload.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our cultural institution.

How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions

✨Know Your Heritage

Familiarise yourself with the heritage organisation's history, values, and current exhibitions. This will not only show your genuine interest but also help you connect your experiences to their mission during the interview.

✨Showcase Your Customer Care Skills

Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to ensure a positive experience for visitors or clients.

✨Demonstrate Time Management

Be ready to discuss how you prioritise tasks and manage your time effectively, especially in busy environments. You might want to share a story where your organisational skills made a difference in your previous roles.

✨Engage with Food Safety Knowledge

Brush up on food safety regulations and best practices, as this role involves catering operations. Showing that you understand the importance of food safety will highlight your commitment to maintaining high standards.

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