Guest Experience Host

Guest Experience Host

Full-Time No working from home possible
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The journey in Edinburgh's murky past begins at our front doors. We are looking for welcoming, confident, and enthusiastic people to be the very first and last impression our guests have of their visit.

As an Admissions and Retail Host, you are the friendly face who sets the mood for the entire experience welcoming curious tourists, calming nervous kids before they step inside, and helping them find the perfect souvenir on their way out.

Job Scope -

  • First impressions & ticketing: Welcoming visitors, checking tickets, handling walk-up admissions, and answering guest questions with warmth and knowledge.
  • Retail and Sales: Operating till systems, restocking themed merchandise, and keeping the retail and admissions areas looking sharp, organised, and inviting.
  • Guest care & queue management: Keeping queues moving smoothly by treating every guest as an individual, helping guests with accessibility needs, and reading the room to ease any pre-show jitters.

-Please note this is a seasonal position from October to Jan

Application Deadline: Tuesday 29/09/2026

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Guest Experience Host employer: ASVA: Association of Scottish Visitor Attractions

The Royal Yacht Britannia offers a unique opportunity to work in a historic and prestigious environment in Edinburgh, where employee safety and well-being are paramount. With a strong emphasis on teamwork and professional development, staff are encouraged to grow their skills while providing exceptional service to visitors. Enjoy a supportive work culture that values collaboration and offers the chance to be part of a renowned attraction, making every day rewarding and meaningful.

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Contact Details:

ASVA: Association of Scottish Visitor Attractions Recruitment Team