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- Tasks: Welcome visitors, upsell products, and ensure safety standards at a stunning heritage site.
- Company: Prominent heritage organisation in beautiful Glencoe.
- Benefits: Earn £12.60 per hour plus a 5% uplift and make a real impact.
- Why this job: Join a passionate team and enhance visitor experiences in a unique setting.
- Qualifications: Strong interpersonal skills and a love for heritage.
- Other info: Opportunity to work in a vibrant environment with a focus on customer service.
A prominent heritage organization in Glencoe is seeking a dedicated individual to deliver exceptional customer service and support site operations. The role involves welcoming visitors, upselling products, and maintaining safety standards.
The ideal candidate will have strong interpersonal skills, a passion for heritage, and be committed to providing a welcoming environment.
This position offers a salary of £12.60 per hour, plus a 5% uplift, with the potential to make a real impact on visitor experiences.
Guest Experience Host – Heritage Site in Glencoe employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host – Heritage Site in Glencoe
✨Tip Number 1
Get to know the heritage site inside out! Familiarise yourself with its history and key features so you can engage visitors with interesting stories. This will not only impress during interviews but also help you connect with guests when you land the job.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you welcome visitors and upsell products. The more comfortable you are, the better you'll shine in interviews and on the job.
✨Tip Number 3
Network with current or former employees of the heritage site. They can provide insider tips on what the organisation values most in a candidate. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your passion for heritage and customer service. Don’t miss out on the chance to make a real impact on visitor experiences – we’re rooting for you!
We think you need these skills to ace Guest Experience Host – Heritage Site in Glencoe
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for heritage shine through! Share any experiences or interests that connect you to the history and culture of Glencoe. We want to see your enthusiasm!
Highlight Your Customer Service Skills: Make sure to emphasise your interpersonal skills and any previous customer service experience. We’re looking for someone who can create a welcoming environment, so share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Heritage
Before the interview, brush up on the history and significance of the heritage site. Being able to discuss its background and what makes it special will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to help someone, as this will highlight your interpersonal skills and commitment to a welcoming environment.
✨Practice Upselling Techniques
Since upselling is part of the role, think of ways you could encourage visitors to purchase products or experiences. Practising these techniques can help you demonstrate your sales skills during the interview, making you a more attractive candidate.
✨Emphasise Safety Awareness
Safety is crucial in any public-facing role. Be ready to discuss how you would maintain safety standards while interacting with visitors. This shows that you take the responsibility seriously and are committed to providing a safe experience for everyone.
