Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance visitor experiences through excellent customer service and manage admissions, retail, and catering.
- Company: A vibrant heritage organisation in Glasgow dedicated to preserving Scottish culture.
- Benefits: Flexible hours, dynamic team environment, and the chance to engage with visitors.
- Why this job: Join a passionate team and contribute to celebrating and sharing Scottish heritage.
- Qualifications: Strong inter-personal skills and catering experience are essential.
- Other info: Availability during weekends is required for this exciting role.
The predicted salary is between 24000 - 36000 £ per year.
A heritage organization in Glasgow is seeking a Visitor Services Assistant to enhance visitor experiences by providing excellent customer service and managing admissions, retail, and catering. The role entails a proactive approach to upselling and adhering to safety standards.
Ideal candidates will possess strong inter-personal skills, catering experience, and a commitment to Scottish heritage. This is a flexible position requiring availability during weekends, contributing to a dynamic team environment.
Heritage Visitor Services & Catering Associate in Glasgow employer: ASVA: Association of Scottish Visitor Attractions
Contact Detail:
ASVA: Association of Scottish Visitor Attractions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Visitor Services & Catering Associate in Glasgow
✨Tip Number 1
Get to know the organisation! Research their heritage and values so you can show your passion for Scottish culture during interviews. This will help us stand out as candidates who truly care about the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to upsell or handle tricky situations with visitors. We want to demonstrate that we can enhance visitor experiences effortlessly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to heritage and tourism. This could give us insider tips and maybe even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight our relevant experience in catering and customer service.
We think you need these skills to ace Heritage Visitor Services & Catering Associate in Glasgow
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for Scottish heritage shine through! We want to see how your experiences and interests align with our mission to enhance visitor experiences.
Highlight Your Customer Service Skills: Make sure to emphasise any previous customer service roles you've had. We’re looking for candidates who can provide excellent service and create memorable experiences for our visitors.
Be Proactive in Your Approach: In your application, mention any instances where you’ve taken the initiative, especially in upselling or improving services. We value a proactive attitude that contributes to our dynamic team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Heritage
Familiarise yourself with Scottish heritage and the specific organisation's history. This will not only show your commitment but also help you engage in meaningful conversations during the interview.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Highlight how you handled challenging situations, as this role heavily relies on strong inter-personal skills.
✨Upselling Techniques
Brush up on upselling techniques relevant to retail and catering. Be ready to discuss how you can enhance visitor experiences through effective upselling, demonstrating your proactive approach.
✨Flexibility is Key
Since this position requires weekend availability, be prepared to discuss your flexibility. Show enthusiasm for working in a dynamic team environment and how you can contribute positively to the team.
