Guest Experience Associate — Falkirk Wheel (Seasonal)
Guest Experience Associate — Falkirk Wheel (Seasonal)

Guest Experience Associate — Falkirk Wheel (Seasonal)

Falkirk Seasonal 12 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and serve delicious coffee at the Falkirk Wheel.
  • Company: Join a leading tourism organisation with a vibrant team atmosphere.
  • Benefits: Earn competitive pay, receive full training, and enjoy a provided uniform.
  • Why this job: Be part of an exciting seasonal role that enhances visitor experiences.
  • Qualifications: No experience needed; just bring your enthusiasm and flexibility!
  • Other info: Great opportunity to work in a beautiful location with potential for growth.

The predicted salary is between 12 - 13 £ per hour.

A leading tourism organization in Falkirk is seeking enthusiastic Destination Associates to join their team for the Spring to Autumn 2026 season. This role involves providing excellent customer service, cash handling, and barista coffee service. Candidates should be flexible to work across various outlets, maintaining high cleanliness standards. Experience is welcomed but not essential.

Competitive pay starting at £12.60 per hour, increasing to £13.45. Full training and uniform will be provided.

Guest Experience Associate — Falkirk Wheel (Seasonal) employer: ASVA: Association of Scottish Visitor Attractions

Join a vibrant tourism organisation in Falkirk, where we prioritise employee satisfaction and growth. As a Guest Experience Associate, you'll enjoy competitive pay, comprehensive training, and a supportive work culture that values teamwork and flexibility. With opportunities to develop your skills in a dynamic environment, this role offers a rewarding experience in one of Scotland's most picturesque locations.
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Contact Detail:

ASVA: Association of Scottish Visitor Attractions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Associate — Falkirk Wheel (Seasonal)

Tip Number 1

Get to know the Falkirk Wheel and its offerings! When you show genuine enthusiasm for the destination, it’ll shine through in your conversations. Researching the local attractions can help you stand out during interviews.

Tip Number 2

Practice your customer service skills! Whether it's role-playing with a friend or reflecting on past experiences, being able to demonstrate your ability to handle various situations will impress potential employers.

Tip Number 3

Flexibility is key! Be ready to discuss your availability and willingness to work across different outlets. Employers love candidates who can adapt to changing needs, especially in a busy seasonal role.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to put yourself out there!

We think you need these skills to ace Guest Experience Associate — Falkirk Wheel (Seasonal)

Customer Service
Cash Handling
Barista Skills
Flexibility
Cleanliness Standards
Teamwork
Communication Skills
Attention to Detail

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about joining our team and making a difference in the guest experience.

Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences. Even if you don’t have direct experience, think about transferable skills that could be useful in this role!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Think about times you've provided excellent service or handled difficult situations. This role is all about creating a great experience for visitors, so be ready to share your thoughts on what makes good service.

Show Your Enthusiasm

This position is all about passion for tourism and helping others. Make sure to convey your excitement about the role and the Falkirk Wheel. Share why you want to be part of their team and how you can contribute to making every visitor's experience memorable.

Prepare for Practical Questions

Expect questions that might relate to cash handling or barista service, even if you don't have direct experience. Think about how you would approach these tasks and be ready to discuss your problem-solving skills. They want to see how you’d handle real-life scenarios.

Dress the Part

Even though full uniform will be provided, make sure to dress smartly for the interview. It shows respect for the opportunity and gives a good first impression. Plus, it helps you feel more confident when you walk in!

Guest Experience Associate — Falkirk Wheel (Seasonal)
ASVA: Association of Scottish Visitor Attractions
Location: Falkirk

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