At a Glance
- Tasks: Welcome visitors and guide them through the Royal Yacht Britannia experience.
- Company: Join the award-winning team at the No.1 attraction in the world.
- Benefits: Enjoy competitive pay, generous leave, and staff discounts.
- Other info: Flexible hours, training from day one, and fun employee events.
- Why this job: Be part of a unique venue and create memorable experiences for visitors.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 13.8 - 13.8 £ per hour.
Location: The Royal Yacht Britannia, Leith, Edinburgh
Hours: Contracts available between 2-5 days per week
Duration: Permanent
Pay: £13.80 per hour plus £43 per any rostered Evening Event.
Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II attracts circa 350,000 visitors a year from around the world and hosts circa 100 exclusive evening events per annum. Britannia provides an exceptional experience for visitors, leading to the Royal Yacht becoming the No.1 Attraction in the World with over 19,000 five-star Tripadvisor reviews.
Company benefits include:
- 6.6 weeks / 33 days pro-rata annual leave
- Staff discounts in the Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal
- Convenient access via public transport links
- Complimentary tickets to Britannia
- Up to £1,000 referral bonus through our Recommend a Colleague Scheme
- Up to 1 week / 5 days pro-rata additional long service leave
- Options to buy and sell annual leave
- Generous company pension (10% employer contribution, rising to up to 20% with employee contribution)
- Employee Assistance Programme
- Training and development from day one
- Employee events and celebrations
Our Visitor Experience department is dedicated to providing day visitors and evening guests with the highest level of customer experience, and we are looking for a superb Visitor Assistant & Evening Guide to join our friendly team.
Responsibilities include:
- Performing a concierge role at front of house when required.
- Providing a warm welcome and proactive service to visitors at all times.
- Interacting with visitors throughout their tour.
- Helping visitors use their audio handset.
- Developing and upholding a broad knowledge of the Royal Yacht to share with visitors, especially when working as a guide at Britannia's exclusive evening events and private tours.
- Work as a guide at Britannia's exclusive evening events and private tours (£43 per event).
We appreciate your interest in joining our team. Due to the high volume of applications, successful candidates will be contacted directly by email. We are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Visitor Assistant & Evening Guide in Edinburgh employer: ASVA: Association of Scottish Visitor Attractions
Joining ASVA as an Events Manager in Paisley offers a unique opportunity to be part of a vibrant team dedicated to promoting cultural and commercial events. With a commitment to inclusivity and employee development, ASVA provides flexible working hours and a supportive work culture that values diverse backgrounds. This role not only allows for professional growth but also the chance to make a meaningful impact in the community through engaging events.
Contact Details:
ASVA: Association of Scottish Visitor Attractions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Assistant & Evening Guide in Edinburgh
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We think you need these skills to ace Visitor Assistant & Evening Guide in Edinburgh
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✨Know Your Menu Inside Out
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