Head of Accommodation & Commercial Performance in Edinburgh

Head of Accommodation & Commercial Performance in Edinburgh

Edinburgh Full-Time 44000 - 66000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive occupancy and optimise pricing for an exciting surf resort experience.
  • Company: Join Lost Shore, Europe's largest inland surf destination.
  • Benefits: Competitive salary up to £55,000 and a dynamic work environment.
  • Why this job: Shape the future of accommodation in a vibrant surf and lifestyle setting.
  • Qualifications: Experience in hospitality with a strong commercial mindset.
  • Other info: Real ownership and responsibility in a growing, ambitious business.

The predicted salary is between 44000 - 66000 £ per year.

Lost Shore is Europe's largest inland surf destination, combining world‐class waves with accommodation, food & drink, and events. We're building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we're now looking for someone to take real ownership of this area of the business.

This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You'll have genuine influence over performance and how the accommodation product is positioned and sold.

Key Responsibilities
  • Own accommodation occupancy, ADR and revenue targets
  • Manage all booking channels (direct, OTAs, group bookings)
  • Develop and manage pricing and yield strategies by season and demand
  • Create and optimise stay packages with surf, events, and food & drink
Marketing & Distribution
  • Work with the marketing team to ensure accommodation is clearly promoted
  • Improve OTA listings, photography, descriptions, and guest communications
  • Develop group, corporate, and event‐related stay opportunities
Guest Experience & Operations
  • Oversee check‐in, guest communication, and on‐site experience
  • Work closely with housekeeping and maintenance to protect standards
  • Monitor reviews and feedback and lead improvements where needed
Leadership & Collaboration
  • Support and coordinate accommodation‐related staff and supervisors
  • Work cross‐departmentally to align capacity, demand, and guest experience
What We're Looking For
  • Experience in hotels, hostels, resorts, serviced apartments, or similar
  • Strong commercial mindset — comfortable with targets, data, and pricing
  • Confident working across operations and marketing
  • Proactive and innovative, able to identify and seize opportunities
  • Organised, proactive, and guest‐focused
  • Excited by experience‐led hospitality, sport, or destination venues
  • Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.
Why Join Lost Shore
  • Unique opportunity to shape and grow a standout accommodation product
  • Real ownership and responsibility for commercial performance
  • Dynamic, ambitious business with strong brand potential
  • Work in an exciting surf, sport, and lifestyle‐led environment

Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore. Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early.

Application Deadline: Saturday 14/02/2026

Head of Accommodation & Commercial Performance in Edinburgh employer: ASVA: Association of Scottish Visitor Attractions

At Lost Shore Surf Resort, we pride ourselves on being a dynamic and ambitious employer that offers a unique opportunity to shape and grow a standout accommodation product in an exciting surf and lifestyle-led environment. Our commitment to employee growth is reflected in the real ownership and responsibility you will have over commercial performance, alongside a collaborative work culture that values innovation and guest experience. Join us in Edinburgh, where your contributions will directly impact our success and the vibrant community we are building.
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Contact Detail:

ASVA: Association of Scottish Visitor Attractions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Accommodation & Commercial Performance in Edinburgh

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching Lost Shore Surf Resort thoroughly. Understand their values, mission, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Accommodation & Commercial Performance. Highlight your commercial mindset and any relevant achievements that demonstrate your ability to drive occupancy and revenue.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lost Shore team and ready to make an impact.

We think you need these skills to ace Head of Accommodation & Commercial Performance in Edinburgh

Commercial Mindset
Revenue Management
Occupancy Management
Pricing Strategy Development
Guest Experience Improvement
Cross-Departmental Collaboration
Marketing Coordination
Data Analysis
Proactive Problem Solving
Organisational Skills
Communication Skills
Experience in Hospitality Sector
Innovative Thinking
Customer Focus

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the surf and hospitality industry shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our unique surf resort experience.

Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in commercial performance and guest experience. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your achievements!

Craft a Compelling Note: In your short note, clearly explain why this role at Lost Shore excites you. Share specific ideas on how you could drive occupancy and enhance the guest journey. We appreciate creativity and fresh perspectives!

Apply Early: Don’t wait until the last minute to submit your application! We might reach out to candidates before the deadline, so applying early gives you a better chance to stand out. Head over to our website and get your application in!

How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions

Know Your Numbers

Make sure you’re familiar with key performance indicators in the hospitality industry, like occupancy rates and average daily rates (ADR). Be ready to discuss how you've driven these metrics in previous roles, as this will show your commercial mindset.

Showcase Your Collaboration Skills

This role requires working across various teams. Prepare examples of how you've successfully collaborated with marketing, operations, or guest services in the past. Highlight any innovative strategies you implemented that improved guest experiences or revenue.

Understand the Guest Journey

Dive deep into what makes a great guest experience. Be prepared to discuss how you would enhance the guest journey at Lost Shore, from booking to check-out. Think about how you can optimise stay packages and improve communication with guests.

Be Proactive and Innovative

Lost Shore is looking for someone who can identify opportunities. Come armed with ideas on how to improve accommodation offerings or marketing strategies. Show them you’re not just reactive but can also drive change and growth.

Head of Accommodation & Commercial Performance in Edinburgh
ASVA: Association of Scottish Visitor Attractions
Location: Edinburgh

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