At a Glance
- Tasks: Lead daily operations at Carnegie Hall, ensuring amazing experiences for everyone.
- Company: OnFife, Fife’s largest cultural organisation, known for creativity and community.
- Benefits: Competitive salary, generous holidays, flexible working, and professional development opportunities.
- Other info: Join a supportive team with excellent career growth and a commitment to equality.
- Why this job: Be a key player in a vibrant venue and make a real impact.
- Qualifications: Strong leadership skills, operational expertise, and a passion for customer service.
The predicted salary is between 31761 - 34914 £ per year.
Location: Dunfermline, Fife
Contract Type: Temporary – February 2028
Salary: £31,761.26 – £34,914.86 per annum
Hours: 36 per week
Location: Carnegie Hall, Dunfermline
Job Reference: ON000621
We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.
The Role
This is a fantastic opportunity for an enthusiastic and highly motivated individual who thrives on responsibility to join us as an Assistant Venue Manager at Carnegie Hall Theatre in Dunfermline. As Assistant Venue Manager, you will be the key leader within Carnegie Hall, overseeing the day‑to‑day operation of the venue and ensuring the delivery of outstanding experiences for audiences, artists, promoters, and partners. This role requires someone who can work independently and make informed decisions, as there is no senior manager permanently based at the venue. You will be trusted to take ownership of operational requirements, health & safety, compliance, licensing, safeguarding, operational procedures, administration, rotas, budgets, financial tasks and programming activity. You will be a key front‑facing figure, responsible for the promotion of services within Carnegie Hall and be responsible for all aspects of people management of your team.
About You
We are looking for someone who combines strong operational expertise with excellent leadership and communication skills. You’ll be an experienced approachable people manager who thrives at a challenge, excels at building strong relationships and has a passion for providing excellent customer service, ideally within a Theatre, hospitality or visitor/customer‑facing venue. You’ll also have strong IT skills along with a sound understanding of Health & Safety, Licensing and venue operations. You will have good commercial awareness and experience in managing budgets and financial performance. You will be confident in working independently and have a proactive, solutions‑focused approach with the ability to remain calm under pressure.
OnFife is an equal opportunities employer. We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.
Assistant Venue Manager in Dunfermline employer: ASVA: Association of Scottish Visitor Attractions
OnFife is an exceptional employer, offering a vibrant work culture that prioritises creativity and community engagement at Carnegie Hall in Dunfermline. As a real Living Wage employer, we provide generous benefits including a local government pension scheme, flexible working opportunities, and a dedicated training programme for professional development. Join us to be part of a fearless and inviting team that values your contributions and supports your growth in the arts and cultural sector.
Contact Details:
ASVA: Association of Scottish Visitor Attractions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Venue Manager in Dunfermline
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
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We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
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Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Assistant Venue Manager in Dunfermline
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at ASVA: Association of Scottish Visitor Attractions. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
