At a Glance
- Tasks: Lead front-of-house operations and deliver a warm welcome to visitors.
- Company: Bowhill House & Country Park, a stunning visitor attraction in the Scottish Borders.
- Benefits: Enjoy six weeks of holiday, gym discounts, and wellbeing support.
- Other info: Full-time role with excellent career development opportunities in a beautiful setting.
- Why this job: Join a vibrant team and create memorable experiences for visitors.
- Qualifications: Experience in supervision and food preparation, with strong customer service skills.
The predicted salary is between 28000 - 28000 £ per year.
Organisation: Bowhill House & Country Park
Salary: £28,000 FTE (depending on experience)
Seasonal (until 31 October 2026)
What we do? In the Scottish Borders, winding glens and enchanting forests lead to Bowhill House & Estate, where visitors can enjoy walking trails, an adventure playground, House tours, seasonal events and snacks and light lunches in our Old Kitchen Café or Horsebox coffee outlet. Our Visitor Services & catering team play a key role in delivering a warm welcome and high-quality experience for all our visitors.
The role? You will lead front‑of‑house operations in the Old Kitchen Café and Old Horsebox outlets at Bowhill House throughout the summer and autumn seasons. Responsibilities include supervising front of house colleagues, preparing food and beverages, serving customers and clearing tables, and maintaining stock/catering supplies. In addition, you will work closely with the management team to support wider events and activities and provide duty management cover on a rota basis. This is a full time role, working 40 hours per week over five days including weekends.
The person? With proven supervisor and front of house experience, you will bring practical food preparation skills, and have sound knowledge of food hygiene standards. Candidates must demonstrate excellent communication skills, a strong commitment to customer service, a hands‑on approach, and will enjoy working in a fast‑paced visitor attraction. Access to your own transport is essential due to our rural location.
Why work for us? We offer excellent benefits including six weeks of pro‑rata holiday, gym and shopping discounts, and wellbeing related support and resources.
Café Supervisor employer: ASVA: Association of Scottish Visitor Attractions
At Bowhill House & Country Park, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Our seasonal Café Supervisor role not only provides competitive pay and generous holiday allowances but also fosters personal growth through hands-on experience in a stunning rural setting, where you can truly make a difference in our visitors' experiences. Join us to be part of a dedicated team that enjoys the beauty of the Scottish Borders while delivering memorable moments for all who visit.
Contact Details:
ASVA: Association of Scottish Visitor Attractions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the café scene! Visit local cafés and chat with staff about their experiences. This not only gives you insights but also helps you build connections in the industry.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family. This will help you feel more confident when interacting with customers during interviews.
✨Tip Number 3
Show off your passion for food and service! When you get the chance to interview, share your favourite dishes or experiences that highlight your commitment to quality service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Bowhill House.
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing a great experience for customers. Share any relevant stories or examples that highlight your commitment to excellent service.
Highlight Your Supervisory Experience:Make sure to mention your previous supervisory roles and what you learned from them. We want to see how you've led teams and managed front-of-house operations in busy environments.
Demonstrate Your Food Knowledge:Since food preparation and hygiene are key parts of the role, include any relevant qualifications or experiences you have. Show us that you understand food safety standards and can handle food with care.
Tailor Your Application to Us:Take a moment to research Bowhill House & Country Park and reflect that in your application. Mention why you’re excited about working with us and how you can contribute to our team. Don’t forget to apply through our website!
How to prepare for a job interview at ASVA: Association of Scottish Visitor Attractions
✨Know Your Café Operations
Familiarise yourself with the day-to-day operations of a café, especially in a visitor attraction setting. Understand the key responsibilities of a Café Supervisor, like supervising staff and maintaining food hygiene standards, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your commitment to excellent customer service. Think of specific situations where you went above and beyond for customers, as this role is all about creating a warm and welcoming atmosphere for visitors.
✨Demonstrate Team Leadership
Be ready to talk about your experience in leading a team. Share stories that illustrate your ability to motivate colleagues, manage conflicts, and ensure smooth operations during busy periods, which is crucial for a fast-paced environment like Bowhill House.
✨Ask Insightful Questions
Prepare thoughtful questions about the café's operations, seasonal events, or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you, while also demonstrating your proactive approach.
