At a Glance
- Tasks: Lead HSE technical services and ensure compliance with global standards.
- Company: Join Astutis, a market leader in health, safety, and environmental training.
- Benefits: Enjoy 25 days annual leave, hybrid working, and private healthcare.
- Other info: Dynamic role with opportunities for professional growth and innovation.
- Why this job: Shape the future of HSE training and make a real impact.
- Qualifications: Extensive experience in health and safety leadership and NEBOSH accreditation.
The predicted salary is between 49500 - 60500 £ per year.
Location: Hybrid - Cardiff office 4 days per week
Salary: Competitive (DoE)
Contract Type: Permanent, Full-Time
What We Can Offer You:
- 25 Days Annual Leave
- Additional Holiday Purchase
- Hybrid Working
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You
Astutis (part of Wilmington plc) are looking for a credible HSE expert who can bring both technical authority and commercial awareness to the role. You'll be someone who's confident influencing at a senior level, passionate about quality and innovation, and motivated by the opportunity to shape the future of learning and service delivery.
If you enjoy leading from the front, developing people and solutions, and making a tangible impact across a growing, ambitious organisation, we'd love to hear from you!
Job purpose, tasks and responsibilities
As our Head of Training and Service Delivery, you'll be Astutis' most senior authority on health, safety and environmental (HSE) expertise, qualifications and compliance. You'll lead Astutis' technical direction, ensuring all learning products, consultancy outputs and assessments meet the standards set by global awarding bodies, like NEBOSH, IOSH, ISEP and other accreditation bodies.
You’ll be responsible for:
- Acting as the senior technical authority for NEBOSH, IOSH and IEMA programmes.
- Leading the quality assurance of all learning materials, including content, assessments, marking schemes, tutor guidance and digital resources.
- Building and maintaining strong relationships with key awarding bodies and regulators, including NEBOSH, IOSH, IEMA and BOHS.
- Driving Astutis' response to regulatory and industry developments (e.g. HSE updates, ISO 45001 changes, emerging best practice).
- Ensuring all assessment, examination and internal quality processes meet accreditation standards and are fully audit-ready.
- Providing expert leadership to technical, consultancy and quality teams, supporting capability development and high performance.
- Supporting product innovation, including the development of new courses, CPD modules and blended or digital-first learning solutions.
- Representing Astutis at industry forums, professional networks, panels and qualification review boards.
- Overseeing the delivery of bespoke and high-value client projects, including project management and stakeholder engagement.
- Acting as the escalation point for complex technical queries, disputes and client challenges.
- Supporting internal and external audits (e.g. NEBOSH, ISO 9001, ISO 45001), ensuring compliance and continuous improvement.
- Monitoring industry trends, legislation and emerging risks to maintain Astutis' position as a market leader.
- Acting as a mentor and trusted advisor to colleagues across the business, including tutors, assessors and account managers.
- Driving commercial performance through effective resource planning, technical efficiency and quality-led cost management.
- Contributing to budgeting and supporting the achievement of strategic business objectives.
- Providing training delivery support where required to ensure continuity of service.
What's the Best Thing About This Role
You'll be shaping the technical direction of a leading HSE provider - setting standards, influencing industry practice and driving innovation across training and consultancy. It's a varied, high-impact role where your expertise will be visible, valued and genuinely make a difference.
What's the Most Challenging Thing About This Role
You'll be the go-to expert, balancing technical excellence with commercial and operational demands. From audits and accreditations to complex client challenges, it's a fast-paced, high-accountability role that requires strong judgement and resilience.
Essential and desirable capabilities
To be successful in this role, you must have:
- Commerciality with a focus on client solutions enablement.
- Extensive experience in health and safety leadership roles, ideally within NEBOSH-accredited training centres or consultancy environments.
- In-depth technical understanding of NEBOSH Diploma syllabi, marking criteria, assessment methodologies and examiner expectations.
- Strong working knowledge of IOSH, ISEP, BOHS and other awarding-body frameworks.
- Deep understanding of global HSE legislation, risk management principles, accident investigation, control strategies and safety management systems.
- Experience managing technical, consultancy or quality teams in a regulated training or HSE organisation.
- Proven experience delivering or overseeing high-stakes assessments, quality assurance and accredited programmes.
- Exceptional ability to interpret standards (e.g., ISO 45001, ISO 9001) and apply them across training and consultancy outputs.
- Chartered status (CMIOSH, CEnv, FIIRSM, etc.).
To be successful in this role, it would be great if you have:
- Experience serving as a NEBOSH examiner, IOSH reviewer or EQA auditor.
- Experience leading digital transformation in HSE learning or assessment environments.
- Experience engaging with senior clients across high-risk industries (construction, oil & gas, manufacturing, transport).
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.
About us
Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service.
Join us and do Work That Means Something. At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.
When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.
Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference.
Locations
Head of HSE Technical Services in Newport, Wales employer: Astutis
As an Account Manager at our Cardiff office, you'll be part of a dynamic team that values collaboration and innovation. We offer a supportive work culture with ample opportunities for professional growth, alongside competitive benefits such as hybrid working arrangements, generous annual leave, and private healthcare. Join us to make a meaningful impact while enjoying a rewarding career in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Head of HSE Technical Services in Newport, Wales
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Astutis.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Astutis.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Astutis, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head of HSE Technical Services in Newport, Wales
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Astutis.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Astutis.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Astutis. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Astutis. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Astutis
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Astutis’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
