At a Glance
- Tasks: Lead training and service delivery, ensuring top-notch health, safety, and environmental standards.
- Company: Join Astutis, a forward-thinking part of Wilmington plc, committed to innovation.
- Benefits: Enjoy 25 days annual leave, hybrid working, private healthcare, and gym memberships.
- Other info: Inclusive workplace celebrating individuality and offering excellent career growth.
- Why this job: Shape the future of learning and make a real impact in a growing organisation.
- Qualifications: HSE expertise with strong leadership and commercial awareness.
The predicted salary is between 45000 - 55000 £ per year.
Location: Hybrid - Cardiff office 4 days per week
Salary: Competitive (DoE)
Contract Type: Permanent, Full-Time
What We Can Offer You:
- 25 Days Annual Leave
- Additional Holiday Purchase
- Hybrid Working
- Life Assurance
- Vitality Private Healthcare
- Subsidised Gym Memberships
- Cycle to Work Scheme
- Discount Vouchers
- Access to Wellbeing Resources
Why Do We Want You
Astutis (part of Wilmington plc) are looking for a credible HSE expert who can bring both technical authority and commercial awareness to the role. You'll be someone who's confident influencing at a senior level, passionate about quality and innovation, and motivated by the opportunity to shape the future of learning and service delivery.
If you enjoy leading from the front, developing people and solutions, and making a tangible impact across a growing, ambitious organisation, we'd love to hear from you!
Job purpose, tasks and responsibilities
As our Head of Training and Service Delivery, you'll be Astutis' most senior authority on health, safety and environmental (HSE) expertise, qualifications and compliance. You'll lead Astutis' technical direction, ensuring all learning products, consultancy outputs and assessments meet the standards set by global awarding bodies, like NEBOSH, IOSH, ISEP and other accreditation bodies.
You'll be responsible for:
- Acting as the senior technical authority for NEBOSH, IOSH and IEMA programmes.
- Leading the quality assurance of all learning materials, including content, assessments, marking schemes, tutor guidance and digital resources.
- Building and maintaining strong relationships with key awarding bodies and regulators, including NEBOSH, IOSH, IEMA and BOHS.
- Driving Astutis' response to regulatory and industry developments (e.g. HSE updates, ISO 45001 changes, emerging best practice).
- Ensuring all assessment, examination and internal quality processes meet accreditation standards and are fully audit-ready.
- Providing expert leadership to technical, consultancy and quality teams, supporting capability development and high performance.
- Supporting product innovation, including the development of new courses, CPD modules and blended or digital-first learning solutions.
- Representing Astutis at industry forums, professional networks, panels and qualification review boards.
- Overseeing the delivery of bespoke and high-value client projects, including project management and stakeholder engagement.
- Acting as the escalation point for complex technical queries, disputes and client challenges.
- Supporting internal and external audits (e.g. NEBOSH, ISO 9001, ISO 45001), ensuring compliance and continuous improvement.
- Monitoring industry trends, legislation and emerging risks to maintain Astutis' position as a market leader.
- Acting as a mentor and trusted advisor to colleagues across the business, including tutors, assessors.
Head of Training and Service Delivery in London employer: Astutis
As an Account Manager at our Cardiff office, you'll be part of a dynamic team that values collaboration and innovation. We offer a supportive work culture with ample opportunities for professional growth, alongside competitive benefits such as hybrid working arrangements, generous annual leave, and private healthcare. Join us to make a meaningful impact while enjoying a rewarding career in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Training and Service Delivery in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Astutis just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Astutis. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Head of Training and Service Delivery in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Head of Training and Service Delivery role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Astutis, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Astutis
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Astutis, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Astutis, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
