At a Glance
- Tasks: Provide technical support and solutions for customers using Switchgear products.
- Company: Join a leading provider of uninterruptible power supplies with a focus on integrity.
- Benefits: Enjoy a competitive salary, company van, pension, overtime, and 25 days holiday.
- Other info: Opportunity for long-term development in a supportive team environment.
- Why this job: Make a real impact by helping customers solve technical challenges every day.
- Qualifications: Experience in technical support and strong communication skills are essential.
Astute's Power Team is partnering with a leading provider of uninterruptible power supplies and Swicthgear solutions to recruit an Technical Support Engineerfor its UK-wide service team. The strategically important Industrial Technical Support Engineer role comes with a salary of £38,000-£45,000 (depending on experience), company van, pension, overtime opportunities, door-to-door pay, and 25 days holiday plus bank holidays. If you're an Industrial Technical Support Engineer looking to work for an organisation that values expertise, integrity, and long-term development, then submit your CV to apply today. Responsibilities and duties of the Technical Support Engineer role Reporting to the Technical Manager you will: Provide technical support to customers and Sales team for Swicthgear products, including application guidance and troubleshooting. Propose appropriate solutions to meet customer application requirements, ensuring technical suitability and clear communication of key assumptions or limitations. Deliver product technical and catalogue training to customers and staff. Attend customer sites to provide commissioning and troubleshooting assistance where required. Assist the sales team with technical estimates for quotations. Assess customer product returns and prepare clear technical assessment reports to support issue resolution and continuous improvement....
Technical Support Engineer employer: Astute Technical Recruitment
Join a forward-thinking renewable energy company that prioritises employee development and offers a supportive work culture. With a competitive salary of up to £40,000 per annum and the flexibility of hybrid working, this role as a Biogas Energy Coordinator provides an excellent opportunity to contribute to sustainable practices while advancing your career in a rapidly growing industry.
Contact Details:
Astute Technical Recruitment Recruitment Team
We think you need these skills to ace Technical Support Engineer
Technical Support
Troubleshooting
Application Guidance
Communication Skills
Customer Service
Product Training
Commissioning
