At a Glance
- Tasks: Lead technical support for UPS systems and ensure top-notch customer satisfaction.
- Company: Join a leading UPS services provider with a focus on innovation.
- Benefits: Earn up to £70,000, enjoy private healthcare, and hybrid working options.
- Other info: Flexible travel across the UK with excellent career growth opportunities.
- Why this job: Be the go-to expert in a dynamic role that drives continuous improvement.
- Qualifications: Experience with UPS systems and a relevant technical qualification required.
The predicted salary is between 60000 - 70000 £ per year.
Astute's Power Team is partnering with a UPS systems delivery, maintenance & services provider to recruit a Technical Service Manager to work on a hybrid basis which will require travel to their Alton Offices & to customer sites UK wide.
The Technical Service Manager role comes with a highly competitive salary of up to £70,000 plus company car / car allowance, private healthcare & benefits.
If you're a Technical Service Manager or Senior UPS Engineer and are looking for your next challenge, then submit your CV to apply today.
Responsibilities and duties of the Technical Service Manager role
- Acting as the company's Technical Authority to provide expert technical guidance & support across the full range of UPS systems and the associated power infrastructure solutions.
- Supporting all key stakeholders including UPS Field Service Operations, Projects, Sales, approved subcontractors and customers.
- Acting as the central point of contact for complex technical matters, fault resolution, product support and technical training.
- Ensuring the highest standards of technical excellence and customer satisfaction, whilst ensuring compliance with HSE and industry standards.
- Delivering effective solutions and drive continuous improvement.
- Travelling to sites across the UK where you will be supporting technical investigations, project delivery and training.
Professional qualifications
- Proven experience working with Uninterruptible Power Supply (UPS) systems, with high level technical competence in installation, maintenance, fault diagnosis, and system operation.
- Technical qualification in Electrical or Electronic Engineering, such as HNC, HND, Degree, or equivalent industry recognised certification.
- Strong technical knowledge of UPS systems, electrical power distribution, and relevant industry standards.
Personal skills
- Flexible to travel to the Alton offices and to sites across the UK (with up to 25% of the time being site travel).
- Ability to take ownership of technical enquiries and coordinate activities to resolve faults or issues for customers.
- Strong interpersonal skills as you will be dealing with colleagues, customers and suppliers.
Salary and benefits of the Technical Service Manager role
- Competitive starting basic salary ranging from £60,000 to £70,000 depending on experience.
- Company car or car allowance.
- Private healthcare.
- Hybrid working.
- 23 days annual leave + BH + Xmas-NY shutdown.
- Pension with 6% company contributions.
Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Locations
Technical Services Manager in Alton, Hampshire employer: Astute Technical Recruitment
Astute is an exceptional employer, offering a dynamic work environment where Technical Services Managers can thrive. With a competitive salary package, including a company car or allowance and private healthcare, employees enjoy a strong focus on professional growth and development. The hybrid working model and supportive culture foster collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in the UPS systems sector.
Contact Details:
Astute Technical Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager in Alton, Hampshire
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We think you need these skills to ace Technical Services Manager in Alton, Hampshire
Some tips for your application 🫡
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