At a Glance
- Tasks: Manage customer accounts, handle communications, and support sales activities.
- Company: Established business in Huthwaite with a friendly team atmosphere.
- Benefits: Competitive salary, 25 days holiday, onsite parking, and a supportive work environment.
- Other info: Office-based role with a collaborative team and opportunities for growth.
- Why this job: Enjoy a dynamic role with variety and the chance to build lasting customer relationships.
- Qualifications: Experience in administration and strong communication skills are essential.
The predicted salary is between 27000 - 30000 £ per year.
A new role has been created for an experienced administrator for this well-established business based in Huthwaite on a permanent basis. Reporting into the Manager your main duties as Administrator will include:
- Managing and communicating with designated customer accounts and to manage all communication with customers on these accounts.
- Liaise with the Director and Managers on an as required basis.
- Obtain sales forecasts from customers and to work with the company’s buying function to ensure that orders are placed with suppliers in line with these forecasts and on-going customer demand.
- Assist the Director and Managers in administering samples and with day-to-day sales related activities.
- Manage all day-to-day communications with designated customer accounts, including but not limited to price increases, delivery queries and any customer complaints and to ensure that all communication to them is delivered in a timely and professional manner.
- Build and maintain successful and long-lasting relationships with customers, to understand their needs and to use these relationships to assist in maintaining sales to them through increased volumes of current products and by identifying opportunities for new products.
- Review stock levels and orders placed with suppliers for products taken on designated accounts and to work with the company’s buying and stock control function to ensure that stock is available to meet customer lead times at the forecast levels agreed with the customer.
- Process any customer enquiries for products, including obtaining quotes and delivery timescales from suppliers and issuing quotations to customers in a timely manner.
- Responsible for sending samples to customers on behalf of sales managers and to follow these up with customers as required.
- Produce and issue stock reports to customers on behalf of the Sales Director and Sales managers.
- Complete all the company’s internal documentation to enable new products to be processed on to the company’s business system.
- Assist the Sales Director, and the company with ad-hoc activities as required.
This role will offer daily variety, will be busy and have a good mix of dealing with people coupled with administration. The role is fully office based, hours are 9:00am - 5:00pm with 30 minutes for lunch, 25 days holiday plus bank holidays, onsite parking and a salary between £27,000 to £30,000, depending on experience. They are a really friendly team who all work well together within a fantastic office environment.
Administrator employer: Astute Recruitment Ltd
Join a well-established business in Huthwaite as an Administrator, where you will thrive in a supportive and friendly team environment. With a focus on employee growth, the company offers 25 days of holiday plus bank holidays, onsite parking, and a competitive salary, ensuring a rewarding work-life balance. This role promises daily variety and the opportunity to build lasting relationships with customers, making it an excellent place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Administrator role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since this role is all about communication and relationship-building. Think of examples from your past experiences that showcase your skills in managing customer accounts and handling queries.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your experience in managing customer accounts and any relevant administrative skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed communications and built relationships with customers in the past.
Showcase Your Communication Skills:Since the role involves a lot of communication, make sure to demonstrate your strong written and verbal communication skills in your application. We love candidates who can convey information clearly and professionally!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Astute Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role. Familiarise yourself with managing customer accounts, liaising with directors, and handling sales forecasts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with customers and team members, be prepared to demonstrate your communication skills. Think of examples where you've successfully managed customer queries or complaints, and be ready to discuss how you maintain professional relationships.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like dealing with a difficult customer or managing stock levels. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay organised under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
