At a Glance
- Tasks: Provide technical support and solutions for customers using Switchgear products.
- Company: Join a leading provider of uninterruptible power supplies with a focus on integrity.
- Benefits: Enjoy a competitive salary, company van, pension, and 25 days holiday.
- Other info: Great opportunities for professional growth and development in a supportive environment.
- Why this job: Make a real difference by helping customers solve technical challenges.
- Qualifications: Experience in technical support and strong communication skills are essential.
The predicted salary is between 38000 - 45000 £ per year.
Astute's Power Team is partnering with a leading provider of uninterruptible power supplies and Switchgear solutions to recruit a Technical Support Engineer for its UK-wide service team. The strategically important Industrial Technical Support Engineer role comes with a salary of 38,000-45,000 (depending on experience), company van, pension, overtime opportunities, door-to-door pay, and 25 days holiday plus bank holidays. If you are an Industrial Technical Support Engineer looking to work for an organisation that values expertise, integrity, and long-term development, then submit your CV to apply today.
Responsibilities and duties of the Technical Support Engineer role:
- Provide technical support to customers and Sales team for Switchgear products, including application guidance and troubleshooting.
- Propose appropriate solutions to meet customer application requirements, ensuring technical suitability and clear communication of key assumptions or limitations.
- Deliver product technical and catalogue training to customers and staff.
- Attend customer sites to provide commissioning and troubleshooting assistance where required.
- Assist the sales team with technical estimates for quotations.
- Assess customer product returns and prepare clear technical assessment reports to support issue resolution and continuous improvement.
Technical Support Engineer employer: Astute People
Join a dynamic team where your expertise as a Technical Support Engineer will be valued and nurtured. With competitive salaries, generous holiday allowances, and a strong focus on employee development, this company fosters a supportive work culture that prioritises integrity and long-term growth. Located across the UK, you will enjoy the benefits of a company van, door-to-door pay, and opportunities for overtime, making it an excellent choice for those seeking a rewarding career in the power solutions industry.
