Service Engineer

Service Engineer

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Astute People

At a Glance

  • Tasks: Support customers by servicing and maintaining VFC systems across the UK.
  • Company: Join Capula, a leader in operational technology and digital transformation.
  • Benefits: Enjoy flexible working, private healthcare, and professional development opportunities.
  • Other info: Be part of a supportive team with excellent career growth and a commitment to diversity.
  • Why this job: Make a real impact in energy, renewables, and manufacturing while advancing your career.
  • Qualifications: HNC/HND in Electronic Engineering and 3-5 years' experience in power electronics.

The predicted salary is between 35000 - 45000 £ per year.

Astute's Nuclear Team is partnering with Capula, a leading provider of operational technology and digital transformation solutions, to recruit a VFC Service Engineer to support customers across the UK. The VFC Service Engineer role comes with a competitive salary, flexible working, private healthcare, pension, life assurance, and excellent opportunities for professional development. If you're an experienced Service Engineer with a background in power electronics, UPS, VFC systems, or industrial electrical equipment, and you're looking to join a business delivering critical projects across energy, renewables, water, and manufacturing, then submit your CV to apply today.

Responsibilities and duties of the VFC Service Engineer role:

  • Reporting to the Service Manager, you will carry out servicing, maintenance, testing, and fault diagnosis on VFC systems and associated equipment.
  • Perform planned preventative maintenance and reactive service activities in line with customer requirements and company procedures.
  • Carry out live working activities safely and in accordance with applicable standards.
  • Produce accurate service reports and complete all required documentation.
  • Provide technical support to customers both remotely and on-site.
  • Participate in a 24/7 emergency call-out and technical support rota.
  • Troubleshoot faults, identify root causes, and escalate complex technical issues where required.
  • Deliver a high level of customer service while maintaining strong working relationships with clients.

Professional qualifications:

  • HNC/HND (or equivalent) in Electronic Engineering or a related discipline.
  • 3-5 years' experience as a Service Engineer or Service Technician within power electronics, Variable Frequency Converters (VFC), UPS systems, or a similar industry.
  • Strong fault-finding and diagnostic skills across electrical and electronic systems.
  • Experience working within Health & Safety and Quality Management systems.
  • Full UK driving licence and willingness to travel to customer sites.

Personal Skills:

  • A proactive and customer-focused engineer with a service-first approach.
  • An excellent communicator, comfortable working with customers and colleagues at all levels.
  • Organised with strong time management and problem-solving abilities.
  • Calm under pressure and able to work independently when required.
  • Committed to delivering high-quality service while meeting performance and cost targets.

Salary and benefits of the VFC Service Engineer role:

  • Competitive salary.
  • 28 days annual leave plus bank holidays.
  • Flexible working.
  • Company pension.
  • Private healthcare.
  • Life assurance.
  • Lifestyle screening.
  • Salary sacrifice scheme.
  • Mental health assistance programme.
  • Cycle to work scheme.
  • Green car scheme.
  • Professional development support, including funded professional memberships and support towards IEng/CEng status.

Service Engineer employer: Astute People

Join a leading consultancy in Cambridge that values innovation and excellence, offering a dynamic work culture where your expertise in project leadership will thrive. With competitive benefits including a strong bonus scheme, private healthcare, and a hybrid work model, you'll find ample opportunities for professional growth and development in a supportive environment. This is not just a job; it's a chance to make a meaningful impact in the construction industry while enjoying a balanced work-life experience.

Astute People

Contact Details:

Astute People Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Engineer

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Service Engineer role you’re after at Astute People.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Astute People a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Astute People.

Apply Through Company Websites

When you spot a role like Service Engineer at Astute People, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Service Engineer

Full UK Driving Licence
Communication Skills
Time Management
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Astute People a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Astute People specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Astute People

Brush Up on Core Engineering Principles

Before heading into the interview with Astute People, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Astute People want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.