At a Glance
- Tasks: Manage customer portfolios and coordinate engineers for efficient service delivery.
- Company: Join a leading independent supplier in the critical power solutions sector.
- Benefits: Salary up to £28,000, ongoing training, and career development opportunities.
- Other info: Dynamic role with potential for growth in a supportive environment.
- Why this job: Be part of a team that prioritises exceptional customer service and safety.
- Qualifications: Experience in service coordination or customer service is essential.
Astute s Power Team working with one of the UK s leading independent suppliers of critical power solutions, to recruit a Service Coordinator for its Havant office. The Service Coordinator role comes with a salary of up to 28,000, ongoing training and development, and the opportunity to join a growing business that prides itself on delivering exceptional customer service across the UK s critical power sector. If you re an experienced Service Coordinator, Service Administrator, or Customer Service professional looking to work for an organisation that puts customer care, safety, and service excellence at the heart of everything it does, then submit your CV to apply today. Responsibilities and duties of the Service Coordinator role Reporting to the Service Manager you will: Details Manage a portfolio of customers as their dedicated Service Coordinator. Coordinate engineers across the UK, ensuring efficient scheduling and resource planning. Handle high volumes of customer calls, emails, and service requests in a professional and timely manner. Forecast engineer requirements and manage planned maintenance schedules and service contracts. Identify opportunities for contract renewals, remedial works, and additional service sales. Maintain accurate records within the CRM system and produce service reports. Support engineers with job documentation, parts ordering, and access arrangements. Liaise with customers, eng...
Service Coordinator in Hampshire employer: Astute People
Join a leading consultancy in Cambridge that values innovation and excellence, offering a dynamic work culture where your expertise in project leadership will thrive. With competitive benefits including a strong bonus scheme, private healthcare, and a hybrid work model, you'll find ample opportunities for professional growth and development in a supportive environment. This is not just a job; it's a chance to make a meaningful impact in the construction industry while enjoying a balanced work-life experience.
