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- Tasks: Manage customer accounts, handle communications, and support sales activities.
- Company: Established business in Sutton in Ashfield with a strong reputation.
- Benefits: 25 days holiday, competitive salary, and a dynamic work environment.
- Why this job: Join a busy team and build lasting relationships while developing your skills.
- Qualifications: Experience in sales administration and strong communication skills.
- Other info: Office-based role with a variety of tasks and opportunities for growth.
The predicted salary is between 25000 - 30000 £ per year.
A new role has been created for an experienced sales administrator for this well-established business based in Sutton in Ashfield on a permanent basis. Reporting into the Manager your main duties as Sales Administrator will include:
- Managing and communicating with designated customer accounts and to manage all communication with customers on these accounts.
- Liaise with the Sales Director and Sales Managers on an as required basis.
- Obtain sales forecasts from customers and to work with the company’s buying function to ensure that orders are placed with suppliers in line with these forecasts and on-going customer demand.
- Assist the Sales Director and Sales Managers in administering samples and with day-to-day sales related activities.
- Manage all day-to-day communications with designated customer accounts, including but not limited to price increases, delivery queries and any customer complaints and to ensure that all communication to them is delivered in a timely and professional manner.
- Build and maintain successful and long-lasting relationships with customers, to understand their needs and to use these relationships to assist in maintaining sales to them through increased volumes of current products and by identifying opportunities for new products.
- Review stock levels and orders placed with suppliers for products taken on designated accounts and to work with the company’s buying and stock control function to ensure that stock is available to meet customer lead times at the forecast levels agreed with the customer.
- Process any customer enquiries for products, including obtaining quotes and delivery timescales from suppliers and issuing quotations to customers in a timely manner.
- Responsible for sending samples to customers on behalf of sales managers and to follow these up with customers as required.
- Produce and issue stock reports to customers on behalf of the Sales Director and Sales managers.
- Complete all the company’s internal documentation to enable new products to be processed on to the Company’s business system.
- Assist the Sales Director, and the company with ad-hoc activities as required.
This role will offer daily variety, will be busy and have a good mix of dealing with people coupled with administration. The role is fully office based, hours are 9:00am – 5:00pm with 30 minutes for lunch, 25 days holiday plus.
Sales Administrator in Sutton in Ashfield employer: Astute Financial
Contact Detail:
Astute Financial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Sutton in Ashfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially how they manage customer accounts. Be ready to discuss how you can help maintain those long-lasting relationships they value.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll be managing customer queries and complaints. Role-play with a friend to get comfortable handling different scenarios that might come up.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Sales Administrator in Sutton in Ashfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience in managing customer accounts and any relevant sales administration skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to build relationships with customers and how you handle communication effectively, just like we do at StudySmarter.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your strong written and verbal skills in your application. We love candidates who can convey information clearly and professionally, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Astute Financial
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing customer accounts and liaising with sales teams. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with customers and internal teams, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you successfully managed customer queries or complaints. This will highlight your ability to maintain professional relationships and handle challenges effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a delivery query or a price increase communication. Prepare by thinking through potential scenarios and how you would approach them, focusing on maintaining customer satisfaction and effective problem-solving.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.