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- Tasks: Lead and develop a high-performing HR Shared Services team to enhance employee experience.
- Company: Dynamic multi-site business in South Wales with a focus on transformation.
- Benefits: Competitive salary of £75,000 plus benefits and hybrid working options.
- Other info: Join a collaborative environment with opportunities for professional growth.
- Why this job: Make a real impact by driving HR innovation and improving processes.
- Qualifications: Strong HR leadership experience and knowledge of payroll and HR systems.
The predicted salary is between 75000 - 75000 £ per year.
A multi-site business is seeking an experienced Head of People Services on a 12-month fixed term contract to develop and lead the People Services function and drive the development of a high-performing HR Shared Services team.
The role is responsible for delivering efficient, high-quality HR services to colleagues across the business, including:
- Employee lifecycle processes
- Payroll management across multiple payrolls
- HR systems and data governance
- Continuous improvement of HR operations and service delivery
A key focus of the position will be designing and implementing new ways of working, alongside leading process improvement and systems transformation initiatives to enhance efficiency, accuracy, and colleague experience.
Leading a team of HR advisors, administrators, and payroll specialists, the successful candidate will ensure operational excellence while supporting wider business transformation and change programmes across the organisation.
Key Responsibilities
- Lead and develop the People Services function and team
- Deliver a consistent, compliant, and customer-focused HR service
- Oversee payroll operations across multiple payrolls
- Drive HR systems optimisation and governance improvements
- Identify and implement process efficiencies and automation opportunities
- Support organisational change and transformation initiatives
- Build strong stakeholder relationships across the business
Ideal Candidate
- Strong background in HR shared services or people operations leadership
- Experience managing multi-site or complex business environments
- Knowledge of payroll, HR systems, and HR governance
- Proven track record in process improvement and transformation
Head of People Services employer: Astrum HR
Contact Detail:
Astrum HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in areas like process improvement and team leadership.
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in potential roles and share how you can contribute to their People Services function.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head of People Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of People Services role. Highlight your experience in HR shared services and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or led successful projects in previous roles. This will help us see the impact you can bring to our team.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about why you're the perfect fit for this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Astrum HR
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR shared services and people operations. Be ready to discuss your experience with payroll management, HR systems, and governance. This role is all about delivering high-quality HR services, so show them you know the ins and outs!
✨Showcase Your Leadership Skills
As a Head of People Services, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, especially in multi-site or complex environments. Highlight your ability to drive process improvements and transformation initiatives.
✨Be Ready for Change Management Questions
This role involves supporting organisational change and transformation. Think of specific instances where you've led change initiatives or improved processes. Be prepared to discuss how you can enhance efficiency and colleague experience in this new role.
✨Build Strong Stakeholder Relationships
The job requires building strong relationships across the business. Come equipped with examples of how you've successfully collaborated with different stakeholders in previous roles. Show them that you understand the importance of communication and teamwork in HR.