Business Support Facilitator

Business Support Facilitator

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch secretarial and admin support to Partners in the Energy and Utilities team.
  • Company: Join a global team of over 4,000 experts driving innovation across various sectors.
  • Benefits: Enjoy hybrid working, health perks, 25 days leave, and a generous pension scheme.
  • Why this job: Be part of a collaborative culture that values diversity and offers growth opportunities.
  • Qualifications: A Level education or equivalent; experience in secretarial roles preferred.
  • Other info: Security clearance required; apply even if you don't tick every box!

The predicted salary is between 28800 - 43200 £ per year.

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Primarily to provide first class business support to up to three Consumer & Manufacturing sector Partners, with additional general support duties across the wider Consulting and Business Support teams.

Working as part of a busy Business Support team, the role requires someone friendly, approachable, and confident who has great communication skills, and preferably used to working in a team environment and with other Business Support staff.

This is a great opportunity to engage in full spectrum of activities, for someone who has the drive and desire to succeed. They will gain excellent business experience whilst also developing their knowledge and skills in a fast-moving environment.

70%

PA support to at least three Partners including:

  • Diary management and travel / accommodation support – complex diary management for both internal and external clients including senior stakeholders across PA by liaising directly with their support. International travel arrangements across multiple time zones and complying with visa requirements
  • Inbox management – monitoring incoming emails, actioning on the Partner’s behalf where necessary, and general gate keeping when needed
  • Support to client facing propositions and initiatives lead by the Partners you support – arranging internal team meetings, promoting external client events, preparing documents, action taking and following up
  • Submission of Partner expenses on a weekly basis – ensuring these are submitted promptly complying with company policy
  • Time Management by managing and prioritising your workload accordingly

20%

General support, system administration and other ad-hoc tasks distributed across the Business Support Team – could include:

  • GTM or Capability support, processing purchase orders, chasing on client value reviews, or other administrative tasks
  • Provide weekly cover for part time Business Support team members and general cover in times of absence when required

10%

General support to the wider Consultant team on an ad-hoc basis

Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week. However, the actual time you spend and where you spend it will vary by role or assignment.

Qualifications

  • Secretarial experience preferably in a large organisation
  • Proficient in Microsoft Word, PowerPoint and Excel
  • Proactive with a commitment to quality and accuracy / attention to detail
  • Proven planning and organisational skills with ability to work to tight deadlines
  • Proactive self-starter with the ability to prioritise and multi-task
  • Calm when working under pressure
  • Good team player with flexible and adaptable approach to work
  • Smartly presented, confident and assertive

We know the skill-gap and ‘somewhat need to tick every box’ can get in the way of meeting brilliant candidates, so please don’t hesitate to apply – we’d love to hear from you.

Apply today by completing our online application

Please be aware that some of our UK roles at PA Consulting require a UK security clearance.

All PA people are required to undergo background checks and to achieve the Baseline Personnel Security Standard however, some UK roles also require higher levels of National Security Vetting, where applicants must have at least 5 years of continuous residency in the UK.

We therefore ask that you only apply if you meet the residency requirements (i.e. you are a British citizen or have been resident in the UK for the past 5 years), as this is the prerequisite for a security clearance. If you\’re unsure about your eligibility, we encourage you to review the UK Government’s guidance on security vetting before applying.

Additional information

Life At PA encompasses our peoples\’ experience at PA. It\’s about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We\’re focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality.We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief, veteran status, or any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations – Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on recruitmentenquiries@paconsulting.com

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Business Support Facilitator employer: Astro Studios, Inc.

At PA Consulting, we pride ourselves on fostering a collaborative and high-performing work environment that empowers our employees to thrive. With a hybrid working model, extensive professional development opportunities, and a commitment to employee well-being, we ensure that our team members can achieve a meaningful work-life balance while contributing to impactful projects in the Energy and Utilities sector. Join us to be part of a diverse culture that values ingenuity and supports your growth in a dynamic global setting.
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Contact Detail:

Astro Studios, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Facilitator

✨Tip Number 1

Familiarise yourself with the Energy and Utilities sector. Understanding the key players, current trends, and challenges in this field will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals already working in similar roles or within the company. Use platforms like LinkedIn to connect with current employees at PA Consulting, as they can provide valuable insights and potentially refer you for the position.

✨Tip Number 3

Prepare to discuss your experience with complex diary and travel management. Be ready to share specific examples of how you've successfully handled similar responsibilities in previous roles, showcasing your organisational skills and attention to detail.

✨Tip Number 4

Demonstrate your adaptability and team spirit during the interview process. Highlight instances where you've supported colleagues or taken on additional responsibilities, as this aligns with the collaborative culture at PA Consulting.

We think you need these skills to ace Business Support Facilitator

Secretarial Skills
Administrative Support
Diary Management
Travel Coordination
MS Office Proficiency
Communication Skills
Attention to Detail
Organisational Skills
Time Management
Team Collaboration
Problem-Solving Skills
Adaptability
Client Relationship Management
Mentoring Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant secretarial and administrative experience, especially in a professional services environment. Emphasise your skills in diary management, travel coordination, and MS Office proficiency.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their needs, particularly your ability to support Partners and manage complex tasks efficiently.

Highlight Key Skills: In your application, specifically mention your strong communication skills, attention to detail, and ability to work under pressure. These are crucial for the Business Support Facilitator role.

Show Enthusiasm for the Company: Express your interest in PA Consulting's mission and values. Mention how you resonate with their focus on ingenuity and collaboration, and how you can contribute to their goals.

How to prepare for a job interview at Astro Studios, Inc.

✨Showcase Your Secretarial Skills

Be prepared to discuss your previous secretarial and administrative experience. Highlight specific examples where you managed complex diaries, travel arrangements, or supported high-level executives. This will demonstrate your capability to handle the responsibilities of the role.

✨Demonstrate Communication Skills

As a Business Support Facilitator, effective communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. You might be asked to provide examples of how you've successfully communicated with diverse teams or clients in the past.

✨Emphasise Attention to Detail

Given the meticulous nature of the role, be ready to discuss how you ensure accuracy in your work. Share instances where your attention to detail made a significant difference, such as catching errors in documents or managing tight deadlines without compromising quality.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and adaptability. Prepare for scenarios where you had to manage competing priorities or support a team under pressure. This will showcase your proactive approach and ability to thrive in a dynamic environment.

Business Support Facilitator
Astro Studios, Inc.
Location: London

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