At a Glance
- Tasks: Lead a dynamic team and create an unforgettable jewellery experience.
- Company: A&M, a revolutionary jewellery brand with a vibrant culture.
- Benefits: £28,000 salary plus commission, with great perks and growth opportunities.
- Other info: Be part of a sustainable mission that values community and support.
- Why this job: Join us to celebrate wins and push boundaries in the jewellery industry.
- Qualifications: Experience in leadership and a passion for collaboration.
The predicted salary is between 28000 - 28000 £ per year.
The A&M Mission
We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture
At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day.
Grow Together. Celebrate Each Other. Break All Boundaries.
We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location
Selfridges Exchange, Manchester.
Hours
Full Time.
Salary & Benefits
£28,000 + commission. See more on our benefits here.
Our Commitment
Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.
The Supervisor Mission
You are a true brand ambassador leading by example and delivering 5 star customer experience through our experiential retail pillars. You are an advocate for our brand values and lead the team ensuring these are at the forefront of everything you do.
How You’ll Drive Success
Experiential Retail
- Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for.
- Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions, leading a centre of innovation and experimentation.
- Be the expert in product knowledge to drive sales and inspire the team.
- Use your creativity to set team challenges to create an engaging interactive experience in store.
- Track and measure sales results throughout the day, being adaptable and flexible to stay on track.
Inspirational Team Management
- Partner with your Store Manager & Assistant Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles.
- A clear and confident communicator, you’re comfortable with delivering feedback to your team at all levels in the moment.
- Recognise and celebrate team achievements, and identify development opportunities in the team, feeding these observations back to your management team.
- Cultivate an environment of open communication, collaboration, and mutual support.
Operational & Brand Loyalty Excellence
- Ensure the store consistently meets or exceeds company standards for cleanliness, organisation, and visual merchandising.
- Effectively manage stock and work closely with the services team to ensure all policies and processes are followed to ensure a risk free environment.
- Ensure the team are actively opting customers into our loyalty programme to build a loyal, regular customer base for the store.
What You’ll Need To Thrive
- A values champion and brand ambassador our values must resonate deeply with you.
- You radiate positivity & enthusiasm and inspire the people around you.
- This role is suitable for anyone with Supervisor experience in a store.
- Ability to assist in developing and mentoring a high-performing team to create an environment fostered by learning, growth and development.
- Strong problem‑solving abilities, with the capacity to anticipate and respond effectively to change.
- You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
The Interview Process And Candidate Experience
- Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values.
- Experience Task - you'll present an Experience Task of the store you're applying to and share this with your Area Manager and Store Manager in person.
- In-Store Experience Interview - a chance for you to experience life as a Supervisor in an A&M store with our Head of Retail.
Feedback
We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Equal Opportunities
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.
Supervisor in Manchester employer: Astrid & Miyu
At A&M, we pride ourselves on being more than just a jewellery brand; we are a vibrant community that thrives on collaboration and mutual growth. Located in the heart of Manchester Trafford Selfridges, we offer a dynamic work culture where every team member is celebrated for their contributions, alongside competitive benefits including a salary of £28,000 plus commission. Join us to be part of a mission-driven company that values sustainability and fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the jewellery industry, especially those who work at A&M. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion for jewellery! When you get the chance to meet potential employers, let your enthusiasm shine through. Share your ideas on how to revolutionise the jewellery experience – they’ll love your creativity!
✨Tip Number 3
Prepare for the interview by understanding A&M's values. Think about how you can embody 'Grow Together' and 'Celebrate Each Other' in your role as a Supervisor. Be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the A&M family and contributing to our mission.
We think you need these skills to ace Supervisor in Manchester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the jewellery industry shine through. We want to see how much you care about revolutionising the jewellery experience and how you align with our mission at A&M.
Emphasise Team Spirit:Since we value collaboration and celebrating each other, make sure to highlight any experiences where you've worked well in a team. Share examples of how you've supported your colleagues and contributed to a positive work environment.
Be Authentic:We love genuine personalities! Don’t be afraid to let your true self come through in your writing. Share your unique perspective and what makes you a great fit for our culture of growth and breaking boundaries.
Follow Our Application Process:Make sure to apply through our website for the best chance of success. We’ve designed our application process to be straightforward, so take your time to fill it out carefully and showcase why you’d be a fantastic addition to our team.
How to prepare for a job interview at Astrid & Miyu
✨Understand the Company Culture
Before your interview, dive deep into A&M's values and culture. They’re all about collaboration, growth, and celebrating each other. Think about how your own experiences align with these values and be ready to share examples that showcase your ability to thrive in a supportive environment.
✨Showcase Your Leadership Skills
As a Supervisor, you’ll need to demonstrate your leadership capabilities. Prepare specific examples of how you've successfully led a team or project in the past. Highlight moments where you’ve encouraged others, celebrated their successes, and pushed boundaries together.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare thoughtful questions that reflect your curiosity about A&M’s mission and sustainability efforts. Ask about how they support their team’s growth or how they celebrate achievements within the company. This shows you’re genuinely interested in being part of their journey.
✨Dress the Part
Since A&M is a jewellery brand, make sure your outfit reflects a sense of style and professionalism. Choose accessories that complement your look but don’t overshadow your personality. This will help you feel confident and show that you understand the brand’s aesthetic.
