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- Tasks: Lead ecommerce strategy and optimise digital experiences to drive sales and loyalty.
- Company: Join A&M, a revolutionary jewellery brand with a vibrant culture.
- Benefits: Competitive salary of £55,000 plus bonus, hybrid work, and growth opportunities.
- Why this job: Be part of a mission to transform the jewellery experience and make an impact.
- Qualifications: 6+ years in ecommerce, strong leadership skills, and a passion for innovation.
- Other info: Collaborative environment focused on sustainability and personal growth.
The predicted salary is between 42000 - 66000 £ per year.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: London, Hybrid (minimum 2 days a week in the office).
Salary & Benefits: £55,000 + bonus.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Ecommerce Lead Mission: Accelerate our digital and omnichannel growth by delivering a revolutionary ecommerce experience that drives sales, loyalty, and global reach. This role leads the strategy, performance, and optimisation of our website and app - championing innovation, localisation, and seamless execution across all digital touch points.
How you’ll drive success:
- Strategy & Growth
- Develop and execute the ecommerce strategy in line with overall business objectives, driving sustainable growth across all digital channels.
- Monitor and optimise daily and weekly trading performance, identifying risks, opportunities, and key actions to maximise sales.
- Oversee all aspects of the website and app, ensuring a seamless, mobile-first customer experience that reflects the brand and drives conversion.
- Drive international ecommerce growth through market-specific strategies, localisation of content, and optimisation of user experience, trading, and operations in key regions.
- Continuously improve onsite merchandising, navigation, search, checkout, and overall conversion performance through data-driven optimisation.
- Oversee the trading and promotional calendar, ensuring alignment with brand, marketing, and commercial priorities.
- Oversee the CRO and development roadmap, enhancing trading metrics and customer satisfaction.
- Lead and support the ecommerce team, consisting of trade and digital product/optimisation channels, ensuring effective and efficient execution across trading, on-site merchandising, content publishing, and site optimisation including development and CRO.
- Foster a culture of collaboration, curiosity, and innovation within the team.
- Support the growth and development of two direct reports, the Digital Product Manager and Ecommerce Trading Manager, providing coaching and strategic direction.
- Collaborate closely with key functions - including Omnichannel Growth, Marketing, Merchandising, Retail, and Operations - to deliver a strong, integrated omnichannel experience.
- Manage relationships with external partners and platforms, ensuring effective delivery of projects, enhancements, and trading initiatives.
- Act as a key stakeholder for ecommerce within the business, influencing strategic decisions and representing digital priorities.
What you’ll need to thrive:
- 6+ years experience in Ecommerce within a fast-paced environment.
- As an inspirational people leader, you empower your teams to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership and bring intention to the smallest moments.
- Experience of working in a scale up environment as well as entering new and emerging markets.
- Excellent leadership, communication, and stakeholder management skills.
- Experience leading, developing, and inspiring high-performing teams.
- A drive to continuously improve, innovate, and stay ahead of ecommerce and digital trends.
- Strong commercial acumen with a deep understanding of trading performance, customer behaviour, and conversion drivers.
- Proven experience optimising customer journeys end-to-end, with knowledge of CRO, UX, and development.
- Experience working with apps and Shopify Plus is advantageous.
The Interview Process and Candidate Experience:
- Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
- Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role.
- Final Interview - 1 hour in person task interview to complete and present.
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Ecommerce Lead in London employer: Astrid & Miyu
Contact Detail:
Astrid & Miyu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Ecommerce Lead in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for ecommerce and jewellery shine through. We want to see how you connect with our mission to revolutionise the jewellery experience!
Tailor Your Experience: Make sure to highlight your relevant experience in ecommerce, especially in fast-paced environments. We’re looking for someone who can drive growth and optimise performance, so be specific about your achievements!
Emphasise Collaboration: Since we value teamwork, share examples of how you've successfully collaborated with others in your previous roles. Show us how you foster a culture of support and innovation within your team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Astrid & Miyu
✨Know the A&M Values
Before your interview, take some time to really understand A&M's core values: Grow Together, Celebrate Each Other, and Break All Boundaries. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to collaboration and support.
✨Showcase Your Ecommerce Expertise
Since this role is all about driving ecommerce growth, come prepared with insights on current trends in the industry. Be ready to discuss your previous successes in optimising customer journeys and improving conversion rates. Highlight any experience you have with platforms like Shopify Plus, as it could give you an edge.
✨Prepare for Cross-Functional Collaboration
A&M emphasises collaboration across various functions. Think of examples where you've successfully worked with marketing, merchandising, or operations teams. Be ready to discuss how you can foster a culture of innovation and curiosity within your team while also aligning with other departments.
✨Practice Your Leadership Style
As an inspirational leader, it's crucial to convey your leadership style during the interview. Prepare to discuss how you empower your team and support their growth. Share stories that illustrate your ability to lead high-performing teams and how you approach coaching and development.
