At a Glance
- Tasks: Inspire and connect with customers through expert piercing and styling advice.
- Company: Join a vibrant jewellery brand revolutionising the piercing experience.
- Benefits: Earn £17 p/h plus commission, with flexible hours and ongoing education.
- Other info: Dynamic environment focused on growth, safety, and artistic expression.
- Why this job: Be a leader in a creative community, making meaningful connections every day.
- Qualifications: 1½ years of piercing experience and a passion for customer connection.
The predicted salary is between 34000 - 40000 £ per year.
As a leader in your craft, you’ll consistently deliver an experience aligned with our experiential retail pillars—Community & Connection, Memorable Moments and Inspiration & Innovation. You’ll inspire our community with styling advice, executing precise and aesthetically pleasing piercings — all with a meticulous eye for detail and a genuine love for what you do. You’ll be the heartbeat of the customer experience. From the moment someone walks through the door, you’ll lead with warmth, confidence and authenticity to create a lasting, meaningful connection with every customer.
Shine as a leader on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you. Hold space with care and compassion, especially during more emotional or sensitive moments. Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard. Your artistry is celebrated, your growth is championed and your impact is limitless. Our studios are fully disposable and stocked with high-quality tools from top suppliers like Probodyart and Stiletto — prioritising safety, precision and professionalism in every piercing. We’re a growing brand committed to continuous learning. We work to APP standards, offer ongoing education for our Piercers and value your expertise as part of our ever-evolving journey.
Interview Process & Candidate Experience
- Portfolio Approval — one of our Piercer Mentors will review your portfolio.
- Life Story & Values — a 30-minute video call with our Talent Team to get to know each other better, asking questions inspired by our three core values.
- Interview with Store Manager — a 30-minute video call for you to meet your Store Manager and discuss your skill-set and experience for the role.
- In-Store Technical Interview — you’ll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo.
Our Values & Culture
We’re a values-driven company that thrives on growth, celebration, and breaking boundaries. If you’re adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you’ll thrive here at A&M.
Qualifications
This role is suitable for any Piercers with at least 1½ years experience in a studio looking for that next step in their journey. A values champion and brand ambassador, our values resonate deeply with you. You radiate positivity & enthusiasm and inspire the people around you. You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have. You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy.
The A&M Mission
We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience. We’re more than a piercing studio — we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.
Hours & Salary
Hours: 12 hours per week. Weekend working is preferred. If you’re unable to work on weekends, please let us know ahead of your Life Story and Values Interview. Salary & Benefits: £17 p/h + commission.
Piercer Mentors for a Studio Set-Up & Piercing Demo in Kingston upon Thames employer: Astrid & Miyu
At A&M, we pride ourselves on being a values-driven company that fosters a vibrant and supportive work culture. As a Piercer Mentor, you'll not only have the opportunity to showcase your artistry in a state-of-the-art studio but also benefit from ongoing education and professional growth within a community that celebrates innovation and connection. With a focus on safety, excellence, and meaningful customer interactions, you'll thrive in an environment that champions your expertise and empowers you to make a lasting impact.
