Piercer Mentors for a Studio Set-Up & Piercing Demo in City of Westminster

Job Responsibilities

• You'll inspire our community with styling advice, executing precise and aesthetically pleasing piercings - all with a meticulous eye for detail and a genuine love for what you do.
• You’ll be the heartbeat of the customer experience, leading with warmth, confidence and authenticity to create a lasting, meaningful connection with every customer.
• Shine as a leader on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you.
• Hold space with care and compassion, especially during more emotional or sensitive moments.
• Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard.
• Our studios are fully disposable and stocked with high-quality tools from top suppliers like Probodyart and Stiletto – prioritising safety, precision and professionalism in every piercing.
• We’re a growing brand committed to continuous learning, working to APP standards, offering ongoing education for our Piercers and valuing your expertise as part of our ever-evolving journey.

Interview Process

• Portfolio Approval – one of our Piercer Mentors will review your portfolio.
• Life Story & Values – a 30‑min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
• Interview with Store Manager – a 30‑min video call for you to meet your Store Manager and discuss your skill-set and experience for the role.
• In‑Store Technical Interview – you’ll meet one of our Piercer Mentors for a Studio Set‑Up & Piercing Demo.

Requirements

• This role is suitable for any Piercers with at least 1.5 years experience in a studio looking for that next step in their journey.
• A values champion and brand ambassador – our values resonate deeply with you.
• You radiate positivity & enthusiasm and inspire the people around you.
• You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
• You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy.

Mission & Vision

• The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
• The Piercer Mission: We’re more than a piercing studio – we’re a community shaping the future of piercing and jewellery.
• As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.

Values & Culture

• We’re a values-driven company that thrives on growth, celebration and breaking boundaries.
• If you’re adaptable, resilient, and enjoy working in a fast-paced business while being able to pivot, you’ll thrive here at A&M.

Location & Hours

• Location: At one of our London stores depending on the role.
• Hours: Ranging from 6‑23 hours per week. Weekend working is preferred. If you’re unable to work on weekends, please let us know ahead of your Life Story and Values Interview.

Salary & Benefits

• £17 p/h + commission.
• Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.

How You’ll Drive Success

• As a leader in your craft, you’ll consistently deliver an experience aligned with our experiential retail pillars – Community & Connection, Memorable Moments and Inspiration & Innovation.