At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and embody our brand values.
- Company: Join A&M, a jewellery brand on a mission to revolutionise the jewellery experience.
- Benefits: Competitive salary, commission, and a supportive work environment.
- Why this job: Be a brand ambassador and inspire your team while celebrating each other's successes.
- Qualifications: Previous supervisory experience and a passion for mentoring and team development.
- Other info: Dynamic role with opportunities for personal growth and a commitment to sustainability.
The predicted salary is between 18000 - 26000 £ per year.
The A&M Mission
We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience.
Our Values & Culture
At A&M, our values aren't just words - they're the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another's wins and show up with support when it counts - because when one of us grows, we all do. If you're inspired by collaboration, driven by curiosity, and energised by celebrating others, you'll thrive here at A&M.
This is a 1 year Maternity Cover starting in April 2026.
Location: Bicester Village, UK.
Hours: 30 hours per week.
Salary & Benefits: £22,125 (30hrs) + commission.
Our Commitment
Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Supervisor Mission
You are a true brand ambassador leading by example and delivering 5 star customer experience through our experiential retail pillars. You are an advocate for our brand values and lead the team ensuring these are at the forefront of everything you do.
How You'll Drive Success
- Experiential Retail
- Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments.
- Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions, leading a centre of innovation and experimentation.
- Be the expert in product knowledge to drive sales and inspire the team.
- Use your creativity to set team challenges to create an engaging interactive experience in store.
- Track and measure sales results throughout the day, being adaptable and flexible to stay on track.
- Inspirational Team Management
- Partner with your Store Manager & Assistant Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles.
- A clear and confident communicator, you're comfortable with delivering feedback to your team at all levels in the moment.
- Recognise and celebrate team achievements, and identify development opportunities in the team, feeding these observations back to your management team.
- Cultivate an environment of open communication, collaboration, and mutual support.
- Operational & Brand Loyalty Excellence
- Ensure the store consistently meets or exceeds company standards for cleanliness, organisation, and visual merchandising.
- Effectively manage stock and work closely with the services team to ensure all policies and processes are followed to ensure a risk free environment.
- Ensure the team are actively opting customers into our loyalty programme to build a loyal, regular customer base for the store.
What You'll Need To Thrive
A values champion and brand ambassador our values must resonate deeply with you. You radiate positivity & enthusiasm and inspire the people around you. This role is suitable for anyone with Supervisor experience in a store. Ability to assist in developing and mentoring a high-performance team to create an environment fostered by learning, growth and development. Strong problem‐solving abilities, with the capacity to anticipate and respond effectively to change. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
The Interview Process And Candidate Experience
Life Story & Values – a 30‐min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values. Experience Task – You'll visit the store as a mystery shopper, experience it through the eyes of our customers, and share your honest insights and ideas with your Area Manager in person. In‐Store Experience Interview – a chance for you to experience life as a Supervisor in an A&M store with our Head of Retail.
Feedback
We're committed to creating the best candidate experience we can for you. You'll receive feedback over the phone or email at every stage in the process once you've had an interview so that we can set you up for success and help fuel your growth.
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.
Supervisor in Banbury employer: Astrid & Miyu
Contact Detail:
Astrid & Miyu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Banbury
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into A&M's mission and values. Show us how you resonate with our culture of growth and collaboration. This will help you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll need to inspire and empower your team. Think about examples from your past where you've led a team or created a positive experience for customers. We want to see that you can radiate warmth and positivity!
✨Tip Number 3
Be ready to share your ideas! During the in-store experience interview, we’ll want to hear your thoughts on enhancing customer experiences. Bring your creativity to the table and show us how you can drive innovation in our store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the A&M family. Let’s revolutionise the jewellery experience together!
We think you need these skills to ace Supervisor in Banbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you resonate with our values and mission. Share why you're excited about the opportunity to be a Supervisor at A&M.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the job description. Highlight your previous supervisory experience and how it relates to creating an exceptional customer experience.
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your writing. Share personal anecdotes or experiences that showcase your ability to inspire and lead a team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Astrid & Miyu
✨Know the Brand Inside Out
Before your interview, dive deep into A&M's mission and values. Understand how they aim to revolutionise the jewellery experience and be ready to discuss how you can embody their values of growth, celebration, and breaking boundaries in your role as a Supervisor.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and empowered your team in previous roles. Think about specific situations where you’ve led by example, celebrated team achievements, or provided mentorship. This will demonstrate your ability to cultivate an environment of support and collaboration.
✨Be Customer-Centric
Since the customer experience is at the heart of A&M's operations, come prepared with ideas on how to enhance customer interactions. Share insights from your mystery shopping experience and suggest innovative ways to elevate the overall customer journey in-store.
✨Communicate Clearly and Confidently
During the interview, practice clear and confident communication. Be ready to discuss how you would deliver feedback to your team and handle challenges. This will show that you’re not only a strong communicator but also someone who can adapt and respond effectively to change.