At a Glance
- Tasks: Empower customers with expert piercing advice and create a welcoming atmosphere.
- Company: A&M, a revolutionary jewellery brand with a vibrant community culture.
- Benefits: Earn £17 p/h plus commission, with ongoing education and growth opportunities.
- Other info: Flexible hours, with a focus on sustainability and community engagement.
- Why this job: Join a passionate team and shape the future of piercing and jewellery.
- Qualifications: At least 1 year of piercing experience and a positive, empathetic attitude.
The predicted salary is between 34000 - 40000 £ per year.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: At one of our London stores depending on the role.
Hours: Ranging from 13-28 hours per week. Weekend working is preferred. If you're unable to work on weekends, please let us know ahead of your Life Story and Values Interview.
Salary & Benefits: £17 p/h + commission.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Piercer Mission: We’re more than a piercing studio - we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.
Why pierce with us?
- Our studios are fully disposable, aseptic, and stocked with high-quality tools from top suppliers like Probodyart and Stiletto.
- We’re a growing brand committed to continuous learning. We work to APP standards, and invest in your growth and development. From ongoing education and courses, to seminars with industry experts like Olly Todd.
- You’ll join a team of passionate piercers where your craft is truly celebrated and your expertise is valued.
- Pierce with premium implant-grade jewellery, internally threaded titanium and 14ct solid white and yellow gold, along with lab-grown diamonds and semi-precious stones.
How you'll drive success:
- Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard.
- Inspire our community with styling advice, executing precise and aesthetic piercings - all with a meticulous eye for detail and a genuine love for what you do.
- Host from the Heart, creating a warm, intentional space where every customer feels seen, valued and cared for, while holding space with empathy and compassion, especially during sensitive moments.
- Lead on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you.
What you'll need to thrive:
- This role is suitable for any Piercers with at least 1 year experience in a studio looking for that next step in their journey.
- A values champion and brand ambassador, our values resonate deeply with you.
- You radiate positivity & enthusiasm and inspire the people around you.
- You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy.
The Interview Process and Candidate Experience:
- Portfolio Approval - one of our Piercer Mentors will review your portfolio.
- Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
- Interview with Store Manager - a 30 min video call for you to meet your Store Manager and discuss your skill-set and experience for the role.
- In-Store Technical Interview - you'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo.
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Piercer Retail · London employer: Astrid & Miyu Ltd.
At A&M, we are not just a jewellery brand; we are a vibrant community dedicated to revolutionising the jewellery experience. Our London-based team thrives in a culture of growth and collaboration, where your expertise as a Piercer is celebrated and nurtured through continuous learning opportunities and a commitment to excellence. With competitive pay, a supportive environment, and a focus on sustainability, A&M offers a unique chance to make a meaningful impact while advancing your career in a dynamic and creative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Piercer Retail · London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Astrid & Miyu Ltd., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Piercer Retail · London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Astrid & Miyu Ltd. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Astrid & Miyu Ltd. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Astrid & Miyu Ltd. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Astrid & Miyu Ltd., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Astrid & Miyu Ltd.!