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- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join A&M, a revolutionary jewellery brand with a vibrant culture.
- Benefits: Earn £28,000 plus commission, with great perks and growth opportunities.
- Why this job: Be a brand ambassador and inspire others while making a real impact.
- Qualifications: Previous supervisory experience and a passion for team development.
- Other info: Dynamic environment focused on sustainability and community engagement.
The predicted salary is between 28000 - 28000 £ per year.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words – they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We’re a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts – because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: Selfridges Exchange, Manchester. Hours: Full Time. Salary & Benefits: £28,000 + commission. See more on our benefits.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Supervisor Mission: You are a true brand ambassador leading by example and delivering 5 star customer experience through our experiential retail pillars. You are an advocate for our brand values and lead the team ensuring these are at the forefront of everything you do.
How you’ll drive success:
- Experiential Retail: Inspire and empower your team to truly Host from the Heart – guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments. You’ll create a space where every individual and customer feels genuinely seen, valued and cared for. Drive continuous elevation to our overall customer experience to ensure the customer is at the heart of all decisions, leading a centre of innovation and experimentation. Be the expert in product knowledge to drive sales and inspire the team. Use your creativity to set team challenges to create an engaging interactive experience in store. Track and measure sales results throughout the day, being adaptable and flexible to stay on track.
- Inspirational Team Management: Partner with your Store Manager & Assistant Store Manager to provide the support, mentorship, coaching and guidance that the team need to truly flourish and grow in their roles. A clear and confident communicator, you’re comfortable with delivering feedback to your team at all levels in the moment. Recognise and celebrate team achievements, and identify development opportunities in the team, feeding these observations back to your management team. Cultivate an environment of open communication, collaboration, and mutual support.
- Operational & Brand Loyalty Excellence: Ensure the store consistently meets or exceeds company standards for cleanliness, organisation, and visual merchandising. Effectively manage stock and work closely with the services team to ensure all policies and processes are followed to ensure a risk free environment. Ensure the team are actively opting customers into our loyalty programme to build a loyal, regular customer base for the store.
What you’ll need to thrive:
- A values champion and brand ambassador our values must resonate deeply with you. You radiate positivity & enthusiasm and inspire the people around you.
- This role is suitable for anyone with Supervisor experience in a store.
- Ability to assist in developing and mentoring a high‑performing team to create an environment fostered by learning, growth and development.
- Strong problem‑solving abilities, with the capacity to anticipate and respond effectively to change.
- You’re always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
Supervisor in Manchester employer: Astrid & Miyu Ltd.
Contact Detail:
Astrid & Miyu Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Manchester
✨Tip Number 1
Get to know the company culture before your interview. A&M is all about collaboration and celebrating each other, so think of ways you can demonstrate these values in your conversations. Show them you’re not just a fit for the role, but for their vibrant team!
✨Tip Number 2
Prepare some questions that reflect your curiosity and passion for the brand. Ask about their sustainability initiatives or how they celebrate team achievements. This shows you’re genuinely interested and ready to contribute to their mission.
✨Tip Number 3
During the interview, share specific examples of how you've led teams or improved customer experiences in the past. A&M values innovation and a customer-first approach, so highlight your successes in these areas to really stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can go a long way in showing your enthusiasm for the role. Plus, it’s a great chance to reiterate how you align with A&M’s values and mission. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how our values resonate with you and how you can embody them in your role as a Supervisor.
Be Specific: Use specific examples from your past experiences to demonstrate how you've led teams or improved customer experiences. We love seeing how you've made a difference in previous roles, so don’t hold back!
Tailor Your Application: Make sure to tailor your application to reflect the job description. Highlight your supervisory experience and how it aligns with our mission to revolutionise the jewellery experience. This shows us you’re serious about joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Know the Brand Inside Out
Before your interview, dive deep into A&M's mission and values. Understand how they revolutionise the jewellery experience and think about how you can embody their values of growth, celebration, and breaking boundaries in your role as a Supervisor.
✨Showcase Your Leadership Style
Be ready to discuss your previous supervisory experiences. Think of specific examples where you inspired your team or improved customer experiences. Highlight how you foster open communication and celebrate team achievements, as these are key to thriving at A&M.
✨Demonstrate Customer-Centric Thinking
Prepare to share how you've previously put customers at the heart of your decisions. Think of creative ways you've enhanced customer experiences and how you can bring that innovative spirit to A&M, especially in an experiential retail environment.
✨Ask Thoughtful Questions
At the end of the interview, have some insightful questions ready. Ask about the team dynamics, how they celebrate successes, or what challenges they face in maintaining brand loyalty. This shows your genuine interest in the role and the company culture.