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- Tasks: Deliver memorable in-store experiences and lead a passionate team.
- Company: Join A&M, a jewellery brand on a mission to revolutionise the experience.
- Benefits: Earn £35,000 plus commission, with great perks and a focus on sustainability.
- Why this job: Be part of a collaborative culture that celebrates growth and supports each other.
- Qualifications: Experience as an Assistant Store Manager and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 28000 - 42000 £ per year.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We’re a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: House of Astrid & Miyu Global Flagship, Carnaby Street, London.
Salary & Benefits: £35,000 + commission.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Assistant Store Manager Mission: You will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst partnering with your Store Manager to lead and develop your team, with growth always at the forefront.
How you’ll drive success:
- Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments.
- Create a space where every individual and customer feels genuinely seen, valued and cared for.
- Support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams.
- Be a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment.
- Lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail.
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction.
- Commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business.
- Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us.
What you’ll need to thrive:
- A values champion and brand ambassador; our values resonate deeply with you.
- This role is ideal for anyone with experience as an Assistant Store Manager.
- The ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams and stakeholders at all levels.
- Always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
The Interview Process and Candidate Experience:
- Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
- Experience Task - you’ll present an Experience Task of the store you’re applying to and share this with your Area Manager and Store Manager in person.
- In-Store Experience Interview - a chance for you to experience life as an Assistant Store Manager in an A&M store with our Head of Retail.
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Assistant Store Manager in London employer: Astrid & Miyu Ltd.
Contact Detail:
Astrid & Miyu Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know A&M's values inside out! When you walk into that interview, show us how you embody 'Grow Together' and 'Celebrate Each Other'. Share personal stories that highlight your teamwork and leadership skills.
✨Tip Number 2
Prepare for the Experience Task by visiting the store beforehand. Take notes on what works well and what could be improved. This will not only impress us but also show your commitment to making a positive impact right from the start.
✨Tip Number 3
During the in-store experience interview, don’t just observe—engage! Show us how you would interact with customers and your team. Bring that 'Host from the Heart' energy and let your passion for creating memorable experiences shine through.
✨Tip Number 4
Follow up after your interviews! A simple thank you email can go a long way. Mention something specific from your conversation to remind us of your enthusiasm and fit for the role. Plus, it shows you’re proactive and genuinely interested in joining our team!
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how our values resonate with you and how you can contribute to our mission of revolutionising the jewellery experience.
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Store Manager position. Highlight your relevant experience and skills that align with our core values, like teamwork and growth. This shows us you’re serious about joining our team!
Be Authentic: We love genuine personalities! Don’t be afraid to let your true self come through in your application. Share your unique experiences and how they’ve shaped your approach to leadership and customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Know the A&M Values
Before your interview, take some time to really understand A&M's core values: Grow Together, Celebrate Each Other, and Break All Boundaries. Think about how these values resonate with you and prepare examples from your past experiences that demonstrate how you've embodied these principles.
✨Prepare Your Experience Task
For the Experience Task, make sure you visit the store beforehand. Observe the layout, customer interactions, and overall vibe. Bring fresh ideas on how to enhance the in-store experience and be ready to present them confidently. This shows your initiative and understanding of experiential retail.
✨Practice Your Communication Skills
As a potential Assistant Store Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play feedback scenarios with a friend to get comfortable delivering constructive criticism in a supportive way.
✨Show Your Curiosity
A&M values curiosity, so come prepared with questions about the company, its sustainability efforts, and team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your own values and aspirations.