At a Glance
- Tasks: Support teams by managing people-related issues and ensuring a positive employee experience.
- Company: Dynamic company focused on nurturing a supportive and inclusive culture.
- Benefits: Competitive salary, flexible working, paid time off, and personal development opportunities.
- Other info: Hybrid role with opportunities to travel across London stores.
- Why this job: Make a real difference in people's lives while developing your HR skills.
- Qualifications: 2+ years in HR or people management with a passion for supporting others.
The predicted salary is between 33000 - 35000 € per year.
Location: London, Hybrid (minimum 2 days a week in the office).
Salary & Benefits: £33-35,000 + bonus. Benefits include flexible working, paid time off, pension contribution and a range of personal development opportunities.
Employee Relations Advisor Mission
To nurture a supportive, values‑led experience for our teams by confidently holding people‑related administration, case management and advice. Protecting our culture, enabling people to thrive, and ensuring we act with care, consistency, and compliance.
Responsibilities
- Provide first line guidance to managers across the business, helping them navigate day to day people matters with clarity and confidence.
- Build relationships across the business with a profile rooted in trust and responsibility.
- Maintain accurate, timely and compliant people administration that supports a smooth employee experience.
- Hold end‑to‑end ownership of people cases, including investigations, disciplinaries, grievances, and capability, ensuring every step is fair, clear, and well documented.
- Manage team members onboarding across all PX platforms, ensuring new joiners are set up for success.
- Oversee right‑to‑work documentation and compliance, protecting both our people and the business.
- Manage leave balances and benefits with care, clarity and attention to detail.
- Maintain accurate, compliant and audit‑ready employee files and systems.
- Support our Payroll Manager with payroll processes to ensure team members are paid correctly and on time.
- Track and report people data to help us understand trends and make informed decisions.
- Contribute to improving people management resources so managers feel equipped and supported.
- Work closely with the wider People Team and develop strong relationships with our Area Managers to deliver successfully on the above.
Qualifications & What You’ll Need to Thrive
- You see our team as your customers. Leading with service, curiosity and care, creating a people experience that feels supportive, human and solutions‑focused.
- You handle conflict effortlessly and know how to support others to resolve issues constructively.
- Experience as a people manager or in a People/HR team (2+ years).
- A genuine motivation to bring out the best in people and create experiences that help them flourish.
- Confident handling of a full range of people cases.
- High attention to detail and a love for being organised.
- Confidence working with sensitive and confidential information.
- Effortlessly lead with empathy & inclusion, able to consider multiple individual perspectives.
- You will know how to handle sensitive situations discreetly and efficiently.
- Able to adapt to shifting priorities and moving goalposts.
- Travel to all stores in London and regional expected.
Employee Relations Advisor employer: Astrid & Miyu Ltd.
As an Employee Relations Advisor in London, you will join a dynamic and supportive work culture that prioritises employee well-being and development. With flexible working arrangements, generous benefits including paid time off and pension contributions, and a commitment to nurturing talent, this role offers a meaningful opportunity to make a positive impact on the team. The company fosters a collaborative environment where your contributions are valued, and you can grow professionally while helping others thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by practising common questions related to employee relations. Think about how you’d handle specific scenarios and be ready to share your experiences. Confidence is key!
✨Tip Number 3
Showcase your personality! Employers want to see the real you, so let your passion for people shine through. Share stories that highlight your empathy and problem-solving skills during interviews.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Employee Relations Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Advisor role. Highlight your experience in people management and how you’ve handled sensitive situations, as this will show us you’re the right fit for our team.
Showcase Your People Skills:We want to see your ability to build relationships and handle conflict. Use examples from your past roles to demonstrate how you've supported others and created a positive work environment. This is key for us!
Be Detail-Oriented:Since attention to detail is crucial for this role, make sure your application is free of typos and errors. A well-organised application reflects your ability to maintain accurate and compliant people administration, which we value highly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the role of an Employee Relations Advisor inside out. Familiarise yourself with key responsibilities like case management and compliance. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your People Skills
This role is all about building relationships and handling sensitive situations. Prepare examples from your past where you've successfully navigated conflicts or supported team members. Highlight your empathy and ability to create a supportive environment.
✨Be Organised and Detail-Oriented
Given the emphasis on accurate people administration, come prepared to discuss how you manage documentation and maintain compliance. You might even want to bring a sample of your organisational methods to demonstrate your attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture and how they support employee development. This shows your genuine interest in creating a positive people experience and helps you gauge if it’s the right fit for you.
