At a Glance
- Tasks: Support teams with people-related guidance and manage employee cases with care.
- Company: Dynamic company in London promoting a supportive and values-led culture.
- Benefits: Flexible working, paid time off, pension contributions, and personal development opportunities.
- Other info: Hybrid role with travel across London stores and excellent career growth potential.
- Why this job: Make a real difference in people's experiences while growing your HR skills.
- Qualifications: 2+ years in HR or people management, with a focus on empathy and organisation.
The predicted salary is between 33000 - 35000 € per year.
Location: London, Hybrid (minimum 2 days a week in the office).
Salary & Benefits: £33-35,000 + bonus. Benefits include flexible working, paid time off, pension contribution and a range of personal development opportunities.
Mission: To nurture a supportive, values‑led experience for our teams by confidently holding people‑related administration, case management and advice. Protecting our culture, enabling people to thrive, and ensuring we act with care, consistency, and compliance.
Responsibilities:
- Provide first line guidance to managers across the business, helping them navigate day to day people matters with clarity and confidence.
- Build relationships across the business with a profile rooted in trust and responsibility.
- Maintain accurate, timely and compliant people administration that supports a smooth employee experience.
- Hold end‑to‑end ownership of people cases, including investigations, disciplinaries, grievances, and capability, ensuring every step is fair, clear, and well documented.
- Manage team members onboarding across all PX platforms, ensuring new joiners are set up for success.
- Oversee right‑to‑work documentation and compliance, protecting both our people and the business.
- Manage leave balances and benefits with care, clarity and attention to detail.
- Maintain accurate, compliant and audit‑ready employee files and systems.
- Support our Payroll Manager with payroll processes to ensure team members are paid correctly and on time.
- Track and report people data to help us understand trends and make informed decisions.
- Contribute to improving people management resources so managers feel equipped and supported.
- Work closely with the wider People Team and develop strong relationships with our Area Managers to deliver successfully on the above.
Qualifications & What You’ll Need to Thrive:
- You see our team as your customers. Leading with service, curiosity and care, creating a people experience that feels supportive, human and solutions‑focused.
- You handle conflict effortlessly and know how to support others to resolve issues constructively.
- Experience as a people manager or in a People/HR team (2+ years).
- A genuine motivation to bring out the best in people and create experiences that help them flourish.
- Confident handling of a full range of people cases.
- High attention to detail and a love for being organised.
- Confidence working with sensitive and confidential information.
- Effortlessly lead with empathy & inclusion, able to consider multiple individual perspectives.
- You will know how to handle sensitive situations discreetly and efficiently.
- Able to adapt to shifting priorities and moving goalposts.
- Travel to all stores in London and region expected.
Employee Relations Advisor employer: Astrid & Miyu Ltd.
As an Employee Relations Advisor in London, you will join a dynamic and supportive team that prioritises employee well-being and development. With a strong emphasis on flexible working, personal growth opportunities, and a culture rooted in trust and care, our company is dedicated to nurturing a positive work environment where every team member can thrive. Enjoy the benefits of hybrid working, competitive salary, and a comprehensive benefits package that reflects our commitment to your success and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the industry. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for those interviews by practising common questions related to employee relations. We all know they love to dig into your experience with conflict resolution and case management, so be ready to share your success stories!
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your genuine passion for people shine through. They want to see how you’ll fit into their culture, so be yourself and connect on a human level.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team.
We think you need these skills to ace Employee Relations Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Employee Relations Advisor role. Highlight your people management experience and any relevant case handling you've done. We want to see how you can bring out the best in others!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about creating supportive environments and how you handle conflict. Be genuine and let your personality come through – we love a bit of character!
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a well-organised application that shows you care about the little things, just like we do at StudySmarter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Know Your Stuff
Make sure you understand the role of an Employee Relations Advisor inside out. Familiarise yourself with key responsibilities like case management and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role is all about nurturing relationships, be ready to share examples of how you've successfully handled conflict or supported others in previous roles. Highlight your ability to lead with empathy and create a supportive environment.
✨Be Organised and Detail-Oriented
Demonstrate your high attention to detail by discussing how you manage sensitive information and maintain accurate records. You might even want to bring a few examples of how your organisational skills have positively impacted your previous workplaces.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture and how the People Team collaborates with other departments. This shows that you're not just interested in the job, but also in how you can contribute to the overall success of the team.
