At a Glance
- Tasks: Lead a dynamic team to create unforgettable in-store experiences and drive brand growth.
- Company: Join A&M, a revolutionary jewellery brand with a vibrant culture.
- Benefits: Earn £33,000 plus commission, bonuses, and enjoy great perks.
- Other info: Embrace sustainability while building brand loyalty in a supportive environment.
- Why this job: Be part of a mission-driven team that celebrates growth and collaboration.
- Qualifications: Experience as a Store Manager and a passion for inspiring others.
The predicted salary is between 33000 - 33000 £ per year.
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
Our Values & Culture: At A&M, our values aren’t just words - they’re the heartbeat of how we show up, every single day. Grow Together. Celebrate Each Other. Break All Boundaries. We’re a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: Cardiff, UK. Hours: Full Time. Salary & Benefits: £33,000 + commission & bonus.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Store Manager Mission: As an inspirational leader with strong commercial acumen, you will deliver the most memorable and engaging in-store experience, bringing Experiential Retail to life. Championing our core values, you will play an integral part of the continued growth and expansion of the brand, whilst leading and developing your team, with growth always at the forefront.
How you'll drive success:
- Inspire and empower your team to truly Host from the Heart - guiding them to radiate warmth, be fully present, take ownership of every interaction and bring intention to the smallest moments.
- Create a space where every individual and customer feels genuinely seen, valued and cared for.
- Inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high‑performing and truly engaged teams.
- Be a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment.
- Lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail.
- Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction.
- Commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business.
- Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us.
What you'll need to thrive:
- A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you.
- This role is ideal for anyone with experience as a Store Manager.
- You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you.
- You have the ability to develop and mentor a high‑performing team to create an environment fostered by learning, growth and development.
- You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
The Interview Process and Candidate Experience:
- Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
- Experience Task - you'll present an Experience Task of the store you're applying to and share this with your Area Manager and Store Manager in person.
- In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail.
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Store Manager Retail · Cardiff employer: Astrid & Miyu Ltd.
At A&M, we are not just a jewellery brand; we are a community that thrives on collaboration, growth, and recognition. As a Store Manager in Cardiff, you will lead a passionate team in creating memorable customer experiences while championing our core values of support and celebration. With a commitment to sustainability and employee development, A&M offers a vibrant work culture where your contributions are valued, and your professional growth is nurtured.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Retail · Cardiff
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Astrid & Miyu Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Astrid & Miyu Ltd.!
We think you need these skills to ace Store Manager Retail · Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Astrid & Miyu Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Astrid & Miyu Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Astrid & Miyu Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Astrid & Miyu Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
