At a Glance
- Tasks: Empower customers with expert piercing advice and create a welcoming atmosphere.
- Company: Join Astrid & Miyu, a revolutionary jewellery brand focused on community and growth.
- Benefits: Earn £17 p/h plus commission, with ongoing education and development opportunities.
- Other info: Flexible hours with a commitment to sustainability and community engagement.
- Why this job: Be part of a passionate team that celebrates creativity and values your expertise.
- Qualifications: 1 year of piercing experience and a positive, empathetic attitude.
The predicted salary is between 17 - 17 £ per hour.
Why Astrid & Miyu? We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people. We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here. Everything we do is guided by our values: Grow Together. Celebrate Each Other. Break All Boundaries.
Location: Cardiff
Hours: 12 hours per week on a 9-12 months FTC. Weekend working is preferred. If you're unable to work on weekends, please let us know ahead of your Values Interview.
Salary & Benefits: £17 p/h + commission.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.
The Piercer Mission: We’re more than a piercing studio - we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.
Why pierce with us?
- Our studios are fully disposable, aseptic, and stocked with high-quality tools from top suppliers like Probodyart and Stiletto.
- We’re a growing brand committed to continuous learning. We work to APP standards, and invest in your growth and development. From ongoing education and courses, to seminars with industry experts like Olly Todd.
- You’ll join a team of passionate piercers where your craft is truly celebrated and your expertise is valued.
- Pierce with premium implant-grade jewellery, internally threaded titanium and 14ct solid white and yellow gold, along with lab‑grown diamonds and semi‑precious stones.
How you'll drive success:
- Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard.
- Inspire our community with styling advice, executing precise and aesthetic piercings - all with a meticulous eye for detail and a genuine love for what you do.
- Host from the Heart, creating a warm, intentional space where every customer feels seen, valued and cared for, while holding space with empathy and compassion, especially during sensitive moments.
- Lead on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you.
What you'll need to thrive:
- This role is suitable for any Piercers with at least 1 year experience in a studio looking for that next step in their journey.
- A values champion and brand ambassador, our values resonate deeply with you.
- You radiate positivity & enthusiasm and inspire the people around you.
- You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy.
The Interview Process and Candidate Experience:
- Values Interview: a 30 min video call with our Talent Team to get to know you better, learning more about your journey, what motivates you and how you like to work.
- In-Store Technical Interview - you'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo, alongside your Store Manager who will chat through your experience, skill‑set and what you're looking for in your next role.
- Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
Piercer Retail · Cardiff employer: Astrid & Miyu Ltd.
Astrid & Miyu is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about retail and customer experience. Located in the heart of London, our flagship store offers unique opportunities for growth, mentorship, and collaboration within a dynamic team environment, all while enjoying competitive compensation and benefits. Join us to be part of a brand that values creativity, excellence, and personal growth.
