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For Companies At a Glance
- Tasks: Support and maintain global systems for building management and security operations.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team solving real-world tech challenges.
- Qualifications: Bachelor's degree and 2-5 years of relevant experience required.
- Other info: 24/7 on-call support and opportunities for automation and scripting.
The predicted salary is between 36000 - 60000 £ per year.
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The team supports and maintains a variety of large and global-scale systems for building management and physical security operations. The required skill set is industry-typical systems administration, including working knowledge of various networking systems. Work is ticket-based, and the team is expected to procedurally work through tickets (submitted via a template) to resolution.
Scope
- Apply company policies and procedures to resolve a variety of issues
- Work on problems of moderate scope
- Receive general instructions on routine work and detailed instructions on new projects
Your Roles And Responsibilities
- Monitor ticket queue and IM channels
- Monitor and participate in managing systems and infrastructure
- Accurately record all metadata related to tickets on internal tools, including CTI (category, type, and item), outage resolution time, IM transcripts, postmortems, etc.
- Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams, engaging other teams as necessary
- Maintain contact with 3rd parties and represent the assigned team in a professional and courteous manner compliant with the clients’ vendor code of conduct
- Provide out-of-business-hours support for any scheduled time-sensitive upgrades
- Provide 24/7 on-call support for critical system outages
- Perform other duties as required. This list is not a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills
- Bachelor’s degree (B.S./B.A.) from a four-college or university and 2 to 5 years’ related experience and/or training; or an equivalent combination of education and experience
- Build productive internal and external working relationships
- Exercise judgment within defined procedures and practices to determine appropriate action
- Be comfortable with building and managing various servers
- Have experience with networking management, configurations, and changes
- Have experience with systems and networking troubleshooting to identify root cause and fixes
- Be knowledgeable about ticket systems and follow processes
- Possess good communication and writing skills
Preferred Qualifications
- Automation and scripting experience
Physical Demand
Systems Administrator II employer: Astreya
Contact Detail:
Astreya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator II
✨Tip Number 1
Networking is key! Make sure you connect with professionals in the industry, especially those who work in systems administration. Attend meetups or webinars to expand your network and get insider tips on job openings.
✨Tip Number 2
Don’t just wait for job postings to come to you. Be proactive! Reach out to companies you admire, like us at StudySmarter, and express your interest in potential roles. You never know when an opportunity might pop up!
✨Tip Number 3
Prepare for interviews by brushing up on common systems administration scenarios. Think about how you would handle ticket resolutions or system outages. Practising these responses will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Finally, apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm and fit for the role right from the start.
We think you need these skills to ace Systems Administrator II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Systems Administrator II role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your networking and systems management expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing personality, so let your enthusiasm for systems administration come through!
Follow the Application Process: We’ve made applying easy through our website, so make sure you follow the steps outlined there. This helps us keep everything organised and ensures your application gets the attention it deserves!
Proofread Your Application: Before hitting send, give your application a good once-over. Typos and errors can distract from your qualifications, and we want to see your best work. A polished application shows attention to detail, which is key in our field!
How to prepare for a job interview at Astreya
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of systems administration and networking. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show that you’re not just familiar with the concepts but can apply them in real-world scenarios.
✨Familiarise Yourself with Ticketing Systems
Since the role involves working through tickets, it’s crucial to understand how ticketing systems operate. If you have experience with specific tools, mention them. If not, do a bit of research on common ticketing systems and their processes to demonstrate your proactive approach.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like resolving a critical system outage or managing a ticket backlog. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to explain your thought process.
✨Showcase Your Communication Skills
As you'll be liaising with internal teams and third parties, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated complex technical issues to non-technical stakeholders.
