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For Companies At a Glance
- Tasks: Support and maintain global systems for building management and physical security operations.
- Company: Join a dynamic team in a leading tech company focused on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a crucial team ensuring system reliability and security.
- Qualifications: Bachelor's degree and 2-5 years of relevant experience required.
- Other info: Enjoy a collaborative environment with potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Systems Administrator II (Weekend Shift)
What this Job Entails:
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Monitor ticket queue and IM channels
- Monitor and participate in managing systems and infrastructure
- Accurately record all metadata related to tickets on internal tools, including, but not limited to, CTI (category, type and item), outage resolution time, IM transcripts, postmortems, etc.
- Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams, engaging other teams as necessary
- Maintain contact with 3rd parties and help to represent the assigned team in a professional and courteous manner which complies with clients’ vendor code of conduct.
- Provide out of business hours support for any scheduled time sensitive upgrades
- Provide 24/7 on-call support for critical system’s outages
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Comfortable with building and managing various servers
- Experience with networking management, configurations and changes
- Experience with systems and networking troubleshooting to identify the root cause and fixes
- Knowledgeable about ticket systems and follow processes
- Good communication and writing skills
Preferred Qualifications:
- Automation and scripting experience
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Systems Administrator II employer: Astreya
Contact Detail:
Astreya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator II
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and common interview questions. Practise explaining your past experiences with systems administration clearly and confidently. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Systems Administrator II
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Systems Administrator II role. We want to see how your background fits with our needs, so don’t be shy about showcasing your networking and systems management experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your previous experiences have prepared you for the challenges we face at StudySmarter. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills: Since the job involves resolving tickets and troubleshooting, make sure to include examples of how you've tackled similar issues in the past. We love seeing candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Systems Administrator II position. Plus, it’s super easy!
How to prepare for a job interview at Astreya
✨Know Your Systems Inside Out
Make sure you brush up on your systems administration knowledge, especially around networking systems. Be ready to discuss your experience with server management and troubleshooting, as these are key aspects of the role.
✨Familiarise Yourself with Ticketing Systems
Since the job involves working through tickets, it’s crucial to understand how ticketing systems operate. Prepare to explain how you've used similar systems in the past and how you approach resolving issues efficiently.
✨Showcase Your Communication Skills
As you'll be liaising with internal teams and third parties, effective communication is vital. Practice articulating your thoughts clearly and professionally, and think of examples where your communication made a difference in resolving an issue.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of specific situations where you had to troubleshoot a system or manage a critical outage. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
