Project & Program Manager II

Project & Program Manager II

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Job Description: The Project Manager – Edge Projects is responsible for the planning, execution, monitoring, and successful delivery of Edge commercial and operational projects. This role partners closely with internal stakeholders, suppliers, and cross‑functional teams to define scope, manage resources, ensure compliance, and drive projects to on‑time and on‑budget completion. The Project Manager oversees the full lifecycle—from supplier onboarding and requirements gathering to delivery validation and project closeout.

Key Responsibilities

• Define project scope, objectives, timelines, and deliverables.
• Gather requirements from Edge Strategy, Delivery, Operations, and cross‑functional (XFN) partners.
• Manage supplier onboarding for AMER & EMEA, including NDA intake and processing.
• Validate compliance, financial, and ESG considerations before project initiation.
• Create and maintain project plans, timelines, schedules, and task assignments.
• Open and scope I‑CON / CKT Jira tickets to initiate project workstreams.
• Identify dependencies and align resource needs with Delivery, Ops, and other teams.
• Lead project kickoff meetings and establish communication frameworks.
• Provide end‑to‑end project coordination across Edge Strategy, Delivery, Ops, Engineering, Finance, Legal, and other teams.
• Run weekly project check‑ins, status meetings, and escalation reviews.
• Facilitate issue escalation, follow‑ups, and cross‑team resolution tracking.
• Track task completion and ensure alignment with SLAs, timelines, and quality standards.
• Maintain project dashboards, trackers, and RAID logs.
• Provide status updates and leadership reports with clear progress metrics.
• Monitor risks, blockers, issues, and scope changes, developing mitigation plans as needed.
• Ensure compliance with policies, governance requirements, and operational readiness standards.
• Maintain accurate project documentation and ensure Jira data integrity.
• Perform manual contract and pricing data entry (PVF, contract pricing) when required.
• Capture actions from monthly planning and cross‑functional alignment sessions.
• Validate data completeness for downstream teams and stakeholder handoffs.
• Verify delivery completion across responsible teams.
• Finalize and close Jira tickets and associated documentation.
• Archive project materials in compliance with internal standards.
• Conduct lessons learned sessions and transition completed work to operational owners.

Qualifications

• 2–5+ years of project management experience, preferably supporting technical or operations teams.
• Strong organizational, communication, and stakeholder management skills.
• Proficiency with project management tools (Jira, Monday.com, Asana, MS Project, Smartsheet).
• Understanding of risk management, change control and cross‑functional coordination.
• Experience with supplier onboarding, compliance processes, or data center/Edge workflows a plus.
• PMP, CAPM, Agile, or similar certification preferred.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Project Management and Information Technology

Industries

• IT Services and IT Consulting