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For Companies At a Glance
- Tasks: Lead IoT-based Smart Building Solutions and ensure system reliability across EMEA.
- Company: Join Astreya, a leader in innovative tech solutions with a global reach.
- Benefits: Full-time role with competitive pay and opportunities for travel and growth.
- Why this job: Make a real impact in smart technology while travelling and collaborating internationally.
- Qualifications: Experience in IoT systems and strong network infrastructure skills required.
- Other info: Dynamic work environment with a focus on innovation and professional development.
The predicted salary is between 36000 - 60000 £ per year.
This role requires up to 50% travel across EMEA. You should have easy access to an international airport.
Role Summary
Responsible for providing advanced technical leadership and operational support for IoT-based Smart Building Solutions across a defined region. This role requires deep expertise in network infrastructure, Azure IoT, and Commercial and Industrial IoT systems. The Technical Lead ensures system reliability, compliance, and performance while collaborating closely with the Regional Manager and SDS Global Team.
Key Responsibilities
- Own the technical performance and operational integrity of all IoT-based systems and devices within the assigned region.
- Provide expert-level diagnostics and support for Azure IoT services, telemetry platforms, and integrated applications.
- Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies within the region.
- Lead root cause analysis and present investigatory findings to the SDS Global Team and Regional Manager.
- Manage and resolve ServiceNow and ICM tickets; escalate unresolved issues to the Global Service Coordinator and Regional Manager.
- Maintain and troubleshoot network connectivity, including port configurations, firewall rules, and secure system integrations.
- Support lifecycle planning, preventative maintenance, and system refresh/decommission efforts in coordination with the Regional Manager.
- Create and maintain region-specific technical documentation, including SOPs, Knowledge Base articles, and system architecture diagrams.
- Ensure documentation reflects regional configurations, constraints, and Microsoft best practices.
- Contribute to global knowledge-sharing initiatives and support governance through accurate reporting and documentation.
- Coordinate with project teams to support seamless onboarding and decommissioning of IoT devices with minimal operational disruption.
- Ensure all technical operations comply with Microsoft Data Privacy and regional regulatory standards.
- Respond to dynamic operational needs and provide hands-on technical support as required.
Qualifications
- Experience in IoT systems, smart building technologies, or enterprise technical operations.
- Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics.
- Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols.
- Experience with ServiceNow, ICM, and enterprise support tools.
- Proven ability to create and manage technical documentation and knowledge bases.
- Strong communication skills with the ability to translate technical findings into actionable insights.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries: Information Services and IT Services and IT Consulting
Network Engineer employer: Astreya
Contact Detail:
Astreya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to IoT and network engineering. This is a great way for us to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills in practical settings! Consider contributing to open-source projects or creating your own IoT solutions. This hands-on experience can really set us apart from other candidates.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Azure IoT and network infrastructure. We should also be ready to discuss our past experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have insider tips and updates on new roles that might not be advertised elsewhere.
We think you need these skills to ace Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IoT systems and network infrastructure. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Azure IoT and smart building technologies!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position and the company.
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled complex technical issues or led projects. We’re looking for someone who can manage and resolve challenges effectively, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Astreya
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure IoT and network infrastructure. Be ready to discuss specific projects you've worked on, especially those involving smart building technologies. This will show that you not only understand the theory but also have practical experience.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle real-world problems, like troubleshooting network connectivity issues or managing ServiceNow tickets. Think through some scenarios in advance and be prepared to explain your thought process and the steps you would take.
✨Showcase Your Documentation Skills
Since creating and maintaining technical documentation is key for this role, be ready to discuss your experience with it. Bring examples of SOPs or Knowledge Base articles you've created, and explain how they contributed to operational efficiency.
✨Communicate Clearly and Confidently
Strong communication skills are a must, so practice explaining complex technical concepts in simple terms. During the interview, make sure to articulate your thoughts clearly, as this will demonstrate your ability to translate technical findings into actionable insights for non-technical stakeholders.
