At a Glance
- Tasks: Support and maintain global systems for building management and physical security operations.
- Company: Join a leading tech company with a focus on innovation and teamwork.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with opportunities for career advancement and skill development.
- Why this job: Make a real impact by troubleshooting and managing critical IT infrastructure.
- Qualifications: 2+ years in IT infrastructure, strong troubleshooting skills, and knowledge of networking systems.
The predicted salary is between 35000 - 45000 € per year.
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware components
- Manage circuit move, add, change and disconnection orders (MACDs) life cycle
- Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting
- Facilitate physical layer installation of server and network cabling according to cabling matrices
- Physical server and circuit troubleshooting and fault analysis
- Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues
- Responsible for coordinating and tracking requests/orders and providing weekly reports
- Post documentation on each implementation
- Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers
- Assist with other regional works during business hours for maintenance related works
- Data Accuracy
- Inventory Database Improvement Strategy
- Server Inventory database
- Circuit Inventory database
- Spares Inventory database
- Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
- Raise Site and Vendor Remote Hands to perform site audits when needed
- Update Internal documents when requested
- Ad-Hoc Tasks
- Have ticketing system for tracking all requests (JIRA)
- Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows
- Process Improvement Support
- Vendor Support
- Initial POC for all Vendor Queries relating to interconnection, troubleshooting
- Create Colocation Inbound/Outbound Shipments and track Deliveries when asked
- Update internal documentation for all Internet Provider contact and circuit details
- Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities
- Submit Vendor Remote Hands Requests to support physical works on site
- Perform regular audits for all server, circuits, spares inventory
Required Qualifications/Skills:
- ~2+ years experience in datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes
- ~Experience executing detailed MOPs, technical instructions, following documentation
- ~Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network interface types: form factors and protocols
- ~Strong troubleshooting skills technical, logistical, process, and others
- ~Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers
- ~Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
- ~Basic command-line proficiency in Linux/Unix and any switch OS CLI
- Able to work independently with minimum supervision
Preferred Qualifications:
- Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment
- Experience collaborating across multiple levels and functions
- Anticipate problems in planning and proactively limit project-impacting factors
- Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data
- Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
System Administrator - Remote in London employer: Astreya
As a System Administrator at our company, you will thrive in a dynamic remote work environment that prioritises employee well-being and professional growth. We offer comprehensive benefits, a collaborative work culture, and ample opportunities for skill development, ensuring that you can advance your career while contributing to the maintenance of large-scale systems that enhance building management and physical security operations. Join us to be part of a team that values innovation and supports your journey towards excellence.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator - Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, join relevant forums, and attend virtual meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for System Administrators and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight them during interviews. Demonstrating your hands-on experience with server and network troubleshooting can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace System Administrator - Remote in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the System Administrator role. Highlight your experience with server and network hardware, as well as any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Troubleshooting Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We love seeing candidates who can demonstrate strong troubleshooting skills and a proactive approach to problem-solving.
Be Clear and Concise:When writing your cover letter or any additional documentation, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your ideas clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Astreya
✨Know Your Systems
Make sure you brush up on your knowledge of systems administration, especially around networking systems. Be ready to discuss your experience with troubleshooting server and network hardware, as well as any specific technologies mentioned in the job description like fiber optics and DWDM/CWDM devices.
✨Ticketing System Familiarity
Since the role involves working through tickets, it’s a good idea to familiarise yourself with ticketing systems like JIRA. Be prepared to explain how you've used similar systems in the past to manage requests and track progress.
✨Communication is Key
This position requires excellent oral and written communication skills. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. You might even want to prepare a few examples of how you've effectively communicated with vendors or team members in previous roles.
✨Documentation Skills Matter
Highlight your documentation skills during the interview. Be ready to share examples of how you've created or improved documentation for processes and procedures. This will show that you understand the importance of accurate record-keeping in a technical environment.
