At a Glance
- Tasks: Support global systems for building management and physical security operations.
- Company: Join a leading tech company with a focus on innovation and teamwork.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Great chance to enhance your skills in a fast-paced environment.
- Why this job: Be part of a dynamic team solving real-world tech challenges.
- Qualifications: 2+ years in IT infrastructure and strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 € per year.
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware components
- Manage circuit move, add, change and disconnection orders (MACDs) life cycle
- Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting
- Facilitate physical layer installation of server and network cabling according to cabling matrices
- Physical server and circuit troubleshooting and fault analysis
- Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues
- Responsible for coordinating and tracking requests/orders and providing weekly reports
- Post documentation on each implementation
- Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers
- Assist with other regional works during business hours for maintenance related works
- Data Accuracy
- Inventory Database Improvement Strategy
- Server Inventory database
- Circuit Inventory database
- Spares Inventory database
- Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
- Raise Site and Vendor Remote Hands to perform site audits when needed
- Update Internal documents when requested
- Ad-Hoc Tasks
- Have ticketing system for tracking all requests (JIRA)
- Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows
- Process Improvement Support
- Vendor Support
- Initial POC for all Vendor Queries relating to interconnection, troubleshooting
- Create Colocation Inbound/Outbound Shipments and track Deliveries when asked
- Update internal documentation for all Internet Provider contact and circuit details
- Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities
- Submit Vendor Remote Hands Requests to support physical works on site
- Perform regular audits for all server, circuits, spares inventory
Required Qualifications/Skills:
- ~2+ years experience in datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes
- ~ Experience executing detailed MOPs, technical instructions, following documentation
- ~ Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network interface types: form factors and protocols
- ~ Strong troubleshooting skills technical, logistical, process, and others
- ~ Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers
- ~ Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
- ~ Basic command-line proficiency in Linux/Unix and any switch OS CLI
- ~ Able to work independently with minimum supervision
Preferred Qualifications:
- Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment
- Experience collaborating across multiple levels and functions
- Anticipate problems in planning and proactively limit project-impacting factors
- Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data
- Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
System Administrator - International Remote in London employer: Astreya
As a System Administrator with our company, you will thrive in a dynamic and supportive work environment that values innovation and collaboration. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring you can grow your skills while contributing to global-scale projects. Join us in a culture that prioritises teamwork and excellence, making a meaningful impact in building management and physical security operations.
StudySmarter Expert Advice🤫
We think this is how you could land System Administrator - International Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, join relevant forums, and attend virtual meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for System Administrators and practice your responses. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects, troubleshooting experiences, and any relevant documentation you've worked on. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace System Administrator - International Remote in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the System Administrator role. Highlight your experience with datacentre operations, troubleshooting skills, and any relevant technologies like fiber optics. We want to see how your background fits with what we do!
Show Off Your Communication Skills:Since this role involves a lot of coordination and support, it's crucial to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to express ideas effectively, just like you would in the job.
Detail Your Technical Experience:Don’t hold back on the technical details! Share your experience with server and network hardware, as well as any specific tools or systems you've worked with. We love seeing candidates who can dive into the nitty-gritty of their technical expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Astreya
✨Know Your Systems
Make sure you brush up on your knowledge of systems administration, especially around networking systems and troubleshooting. Be ready to discuss your experience with fibre optics, DWDM/CWDM devices, and any relevant technologies that are mentioned in the job description.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot server or network hardware and be ready to explain your thought process and the steps you took to resolve the problems.
✨Familiarise Yourself with Ticketing Systems
Since the role involves working through tickets, it’s a good idea to familiarise yourself with ticketing systems like JIRA. You might want to mention any experience you have with similar systems and how you’ve used them to track and manage requests effectively.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining complex technical concepts in simple terms, as you may need to provide remote technical guidance. Be prepared to demonstrate your ability to document processes clearly and accurately during the interview.
