At a Glance
- Tasks: Support and maintain large-scale systems for building management and physical security operations.
- Company: Join a dynamic team in a global tech environment.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative work culture with opportunities to lead and innovate.
- Why this job: Be part of a crucial team that ensures operational excellence and security.
- Qualifications: 2+ years in IT infrastructure, strong troubleshooting skills, and knowledge of networking systems.
The predicted salary is between 35000 - 45000 € per year.
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical 'systems administration', including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Troubleshoot server and network hardware including fiber/optic cables, optics, and hardware components
- Manage circuit move, add, change and disconnection orders (MACDs) life cycle
- Directly execute or manage local vendor technicians for servers, circuits and maintenance troubleshooting
- Facilitate physical layer installation of server and network cabling according to cabling matrices
- Physical server and circuit troubleshooting and fault analysis
- Provide ongoing support of production environment and coordinate with vendors, system owners, and other operations teams in order to resolve any issues
- Responsible for coordinating and tracking requests/orders and providing weekly reports
- Post documentation on each implementation
- Participate in On-Call Rotation for Ad-Hoc troubleshooting between internal teams and external providers
- Assist with other regional works during business hours for maintenance related works
- Data Accuracy
- Inventory Database Improvement Strategy
- Server Inventory database
- Circuit Inventory database
- Spares Inventory database
- Create plan for healthy amount of spares at each site/warehouse and trigger request for additional spares when it reaches certain threshold
- Raise Site and Vendor Remote Hands to perform site audits when needed
- Update Internal documents when requested
- Ad-Hoc Tasks
- Have ticketing system for tracking all requests (JIRA)
- Work with SCM, equipment vendors, and datacenters to manage delivery dates and time windows
- Process Improvement Support
- Vendor Support
- Initial POC for all Vendor Queries relating to interconnection, troubleshooting
- Create Colocation Inbound/Outbound Shipments and track Deliveries when asked
- Update internal documentation for all Internet Provider contact and circuit details
- Schedule onsite technicians and provide site access requests for all ad-hoc/scheduled activities
- Submit Vendor Remote Hands Requests to support physical works on site
- Perform regular audits for all server, circuits, spares inventory
Required Qualifications/Skills:
- ~2+ years experience in datacenter or corporate/enterprise IT infrastructure, operating in IT best practices (ITIL), and operating within equipment lifecycle processes
- ~ Experience executing detailed MOPs, technical instructions, following documentation
- ~ Knowledge of relevant technologies - fiber optics, DWDM/CWDM devices, network interface types: form factors and protocols
- ~ Strong troubleshooting skills technical, logistical, process, and others
- ~ Experience planning and coordinating with field operation technicians, engineers, contractors, and vendors with Telecom ISP and Colo Providers
- ~ Excellent oral and written communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
- ~ Basic command-line proficiency in Linux/Unix and any switch OS CLI
- ~ Able to work independently with minimum supervision
Preferred Qualifications:
- Experience coordinating/leading junior field operation technicians/engineers, contractors, and/or vendors in a telecommunications working environment
- Experience collaborating across multiple levels and functions
- Anticipate problems in planning and proactively limit project-impacting factors
- Strong documentation skills for technical processes & procedures as well as accurately recording large amounts of detailed data
- Relevant Certifications: Server+, Network+, A+, CDCTP, CDCPM, etc.
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Sysadmin - System Administrator H/F in London employer: Astreya
As a System Administrator at our company, you will thrive in a dynamic work environment that values collaboration and innovation. We offer competitive benefits, a strong focus on employee development, and opportunities for growth within our global operations team. Join us to be part of a culture that prioritises teamwork and excellence in maintaining critical systems for building management and physical security.
StudySmarter Expert Advice🤫
We think this is how you could land Sysadmin - System Administrator H/F in London
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars to connect with other sysadmins and tech enthusiasts. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source projects that showcase your systems administration expertise. This not only builds your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting techniques and be ready to walk through your thought process. Practising common scenarios can help you shine when it comes to demonstrating your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented sysadmins like you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Sysadmin - System Administrator H/F in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sysadmin role. Highlight your experience with systems administration, troubleshooting, and any relevant technologies like fiber optics or network interfaces. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don't forget to mention your experience with ticketing systems and vendor coordination, as these are key for us.
Show Off Your Documentation Skills:Since documentation is crucial in this role, make sure to showcase your strong documentation skills in your application. Mention any experience you have with creating technical documents or reports, as this will demonstrate your attention to detail.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Astreya
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking systems, fibre optics, and server troubleshooting. Be ready to discuss specific technologies you've worked with and how you've applied your skills in real-world scenarios.
✨Master the Ticketing System
Since the role involves working through tickets, familiarise yourself with ticketing systems like JIRA. Prepare to explain how you've managed similar processes in the past and how you ensure timely resolutions.
✨Show Off Your Communication Skills
This job requires excellent oral and written communication. Practice explaining complex technical concepts in simple terms, as you'll need to provide guidance to both technical and non-technical team members.
✨Prepare for Problem-Solving Questions
Expect to face questions that assess your troubleshooting skills. Think of examples where you've successfully resolved issues, particularly in a datacentre or corporate IT environment, and be ready to walk the interviewer through your thought process.
