At a Glance
- Tasks: Join our team to support high-profile AV events and troubleshoot tech issues.
- Company: Dynamic AV company in Kings Cross, London, working with global clients.
- Benefits: Gain hands-on experience with innovative tech and flexible working hours.
- Other info: Opportunity for growth and travel to various client locations.
- Why this job: Be part of exciting events and enhance your technical skills in a collaborative environment.
- Qualifications: Strong communication skills and a knack for problem-solving required.
The predicted salary is between 30000 - 40000 £ per year.
This is an on-site role in the Kings Cross area of London.
The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, and support. Traveling to various client offices on occasion is required.
Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues. Requires some instruction on new assignments and infrequent checks on daily work.
Your Roles and Responsibilities:
- Participate in installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
- Ensure that SLAs and daily deliverables are met including ticket updates.
- Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
- Follow all policies, standards or safety guidelines that client requires.
- Engage in problem solving and troubleshooting of any issue that may arise during an installation.
- Perform equipment setups, breakdowns and troubleshoot issues during events.
- Perform all necessary pre-event checks as required.
- Liaise with cross-functional teams and internal users before and during events.
- Interface with end users and vendors to address requests and requirements.
- Identify and solve issues that impact client conference rooms.
- Other duties as required.
This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
- Builds productive internal and external working relationships.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Ability to think and work independently.
- Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment.
- Excellent written and oral communication skills and strong customer service skills.
- Understanding of reading/understanding architecture, electrical, structural & AV systems drawings.
- Ability to work day, evening or weekend shifts and travel to support a distant event if required.
- Must have valid driver’s license and safe driving record.
Preferred Qualifications: Various certifications.
Physical Demand & Work Environment:
- Must be able to sit, stand, stoop and bend for extended periods of time.
- Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment.
- Must have ability to climb ladder, scaffolding or transported by lifts.
- Must have the ability to drive/operate a vehicle in a safe manner.
- Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds.
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
- Must have the ability to move from place to place within an office environment.
- Must be able to use a computer.
- Must have the ability to communicate effectively.
AV Onsite Technician in London employer: Astreya
Join our dynamic team as an AV Onsite Technician in the vibrant Kings Cross area of London, where you'll have the chance to work with cutting-edge technology and high-profile events. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering you the opportunity to enhance your technical skills while providing exceptional support to our global clients. With a focus on innovation and teamwork, we ensure that our employees are well-equipped to thrive in their roles and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land AV Onsite Technician in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the AV industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past AV projects and experiences. Whether it's videos of events you've worked on or testimonials from clients, having tangible proof of your expertise can really set you apart from the competition.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter. Express your enthusiasm for their work and ask if they have any upcoming opportunities. It shows initiative and can make a lasting impression.
✨Tip Number 4
Prepare for interviews like a champ! Research common AV technician interview questions and practice your responses. Be ready to discuss your technical skills and how you handle troubleshooting in high-pressure situations. Confidence is key, so let your passion for AV shine through!
We think you need these skills to ace AV Onsite Technician in London
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your technical skills and experience with AV equipment. We want to see how you can confidently tackle problems and support high-profile events, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to corporate AV/VC environments and how you've successfully resolved issues in the past. This will help us see you as a perfect fit for our team!
Be Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Astreya
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AV equipment and conferencing technology. Be ready to discuss specific tools and techniques you've used in past roles, as well as how you troubleshoot common issues. This will show that you're not just familiar with the tech, but that you can handle it under pressure.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in previous jobs. Think about times when you had to think on your feet or resolve issues quickly during events. This will demonstrate your ability to analyse problems and find effective solutions, which is crucial for this role.
✨Communicate Clearly and Confidently
Since you'll be liaising with various teams and clients, practice articulating your thoughts clearly. Use simple language to explain complex concepts, and be prepared to answer questions about your communication style. Good customer service skills are key, so show them off!
✨Be Ready for Hands-On Scenarios
Expect some practical assessments during the interview. You might be asked to set up equipment or troubleshoot a mock issue. Familiarise yourself with the installation techniques and safety guidelines mentioned in the job description, so you can demonstrate your hands-on skills effectively.
