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- Tasks: Support high-profile AV events and troubleshoot tech issues with innovative equipment.
- Company: Join a dynamic team in the heart of London, working with global clients.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Other info: Flexible shifts and travel opportunities to various client locations.
- Why this job: Be at the forefront of AV technology and make an impact at exciting events.
- Qualifications: Strong technical skills and a knack for problem-solving required.
The predicted salary is between 30000 - 40000 £ per year.
This is an on-site role in the Kings Cross area of London.
The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, and support. Traveling to various client offices on occasion is required.
Scope:
- Works on assignments that are moderately difficult, requiring judgment in resolving issues.
- Requires some instruction on new assignments and infrequent checks on daily work.
Your Roles and Responsibilities:
- Participate in installation of all AV equipment and displays to include: audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
- Ensure that SLAs and daily deliverables are met including ticket updates.
- Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
- Follow all policies, standards or safety guidelines that client requires.
- Engage in problem solving and troubleshooting of any issue that may arise during an installation.
- Perform equipment setups, breakdowns and troubleshoot issues during events.
- Perform all necessary pre-event checks as required.
- Liaise with cross-functional teams and internal users before and during events.
- Interface with end users and vendors to address requests and requirements.
- Identify and solve issues that impact client conference rooms.
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.
Required Qualifications/Skills:
- Builds productive internal and external working relationships.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Ability to think and work independently.
- Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment.
- Excellent written and oral communication skills and strong customer service skills.
- Understanding of reading/understanding architecture, electrical, structural & AV systems drawings.
- Ability to work day, evening or weekend shifts and travel to support a distant event if required.
- Must have valid driver’s license and safe driving record.
Preferred Qualifications:
- Various certifications.
Physical Demand & Work Environment:
- Must be able to sit, stand, stoop and bend for extended periods of time.
- Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment.
- Must have ability to climb ladder, scaffolding or transported by lifts.
- Must have the ability to drive/operate a vehicle in a safe manner.
- Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds.
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
- Must have the ability to move from place to place within an office environment.
- Must be able to use a computer.
- Must have the ability to communicate effectively.
AV Support Technician employer: Astreya
Contact Detail:
Astreya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Support Technician
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you’ll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring along a portfolio or examples of your previous work related to AV support. This can really set you apart from other candidates and give the interviewer a clear idea of what you can bring to the table.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace AV Support Technician
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience with AV equipment in your application. We want to see how you can confidently tackle problems and support our clients with your expertise.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to the AV Support Technician role by mentioning specific experiences that relate to the job description. This shows us you’re genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your past roles and responsibilities, so we can easily see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Astreya
✨Know Your AV Stuff
Make sure you brush up on your technical knowledge related to audio and video equipment. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show that you're not just familiar with the basics but can handle the complexities of the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to quickly diagnose and resolve issues during events or installations. This will demonstrate your ability to think on your feet and work independently, which is crucial for this position.
✨Communicate Like a Pro
Since you'll be liaising with various teams and clients, practice your communication skills. Be clear and concise in your answers, and don’t hesitate to ask questions if you need clarification. This shows that you’re engaged and willing to collaborate effectively.
✨Get Familiar with the Company
Research the company and its clients before the interview. Understand their values, the technologies they use, and any recent projects they've undertaken. This will help you tailor your responses and show that you're genuinely interested in being part of their team.