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- Tasks: Support and maintain large-scale systems for building management and security operations.
- Company: Join a dynamic team in a global tech environment.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a crucial team ensuring system reliability and security.
- Qualifications: Bachelor's degree and 2-5 years of relevant experience required.
- Other info: Work in a collaborative environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
The System Administrator is expected to facilitate operational support to and on behalf of the assigned team. The assigned team supports and maintains a variety of large and global scale systems for building management and physical security operations. The skill set required is industry typical systems administration, including working knowledge of various networking systems. Work is ticket based, and the team would be expected to procedurally work through tickets (submitted via a template) to resolution.
Scope:
- Applies company policies and procedures to resolve a variety of issues
- Works on problems of moderate scope
- Receives general instructions on routine work and detailed instructions on new projects
Your Roles and Responsibilities:
- Monitor ticket queue and IM channels
- Monitor and participate in managing systems and infrastructure
- Accurately record all metadata related to tickets on internal tools, including, but not limited to, CTI (category, type and item), outage resolution time, IM transcripts, postmortems, etc.
- Engage in managing and resolving troubleshooting tickets from internal teams and third-party teams, engaging other teams as necessary
- Maintain contact with 3rd parties and help to represent the assigned team in a professional and courteous manner which complies with clients’ vendor code of conduct.
- Provide out of business hours support for any scheduled time sensitive upgrades
- Provide 24/7 on-call support for critical system’s outages
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
- Builds productive internal and external working relationships
- Exercises judgment within defined procedures and practices to determine appropriate action
- Comfortable with building and managing various servers
- Experience with networking management, configurations and changes
- Experience with systems and networking troubleshooting to identify the root cause and fixes
- Knowledgeable about ticket systems and follow processes
- Good communication and writing skills
Preferred Qualifications:
- Automation and scripting experience
Physical Demand & Work Environment:
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Systems Administrator II in London employer: Astreya Limited
Contact Detail:
Astreya Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Administrator II in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the field, especially those who have worked as Systems Administrators. They can give you insider info on the company culture and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to discuss your experience with ticket systems and troubleshooting. We want to see how you handle real-world scenarios, so think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your soft skills! Communication is key in this role, so be prepared to demonstrate how you build relationships with internal teams and third-party vendors. We love candidates who can represent our team professionally and courteously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team. Let’s get you on board!
We think you need these skills to ace Systems Administrator II in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Systems Administrator II role. Highlight your relevant experience, especially in systems administration and networking. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality in applications.
Showcase Your Problem-Solving Skills: Since the job involves troubleshooting and resolving tickets, be sure to include examples of how you've tackled similar challenges in the past. We appreciate candidates who can think on their feet and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Astreya Limited
✨Know Your Systems
Make sure you brush up on your systems administration knowledge. Familiarise yourself with the specific systems and networking technologies mentioned in the job description. Being able to discuss your experience with these systems will show that you're not just a good fit, but that you’re genuinely interested in the role.
✨Ticket System Savvy
Since the role involves working through tickets, it’s crucial to understand how ticketing systems work. Prepare to discuss any previous experiences you've had with ticket management and how you’ve resolved issues efficiently. This will demonstrate your ability to handle the procedural aspects of the job.
✨Communication is Key
Good communication skills are essential for this position, especially when liaising with internal teams and third parties. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully communicated in past roles to resolve issues or collaborate on projects.
✨Be Ready for Scenarios
Expect scenario-based questions during the interview. Think about how you would handle specific troubleshooting situations or system outages. Having a few examples ready will help you showcase your problem-solving skills and your ability to think on your feet.