At a Glance
- Tasks: Support hardware logistics and provide technical assistance for cutting-edge consumer electronics.
- Company: Join Astreya, a global leader in IT managed services with a focus on innovation.
- Benefits: Competitive pay, health benefits, remote work options, and free professional development.
- Other info: Dynamic environment with opportunities for career growth and internal promotions.
- Why this job: Work with the latest tech and make a real impact in the IT industry.
- Qualifications: High school diploma, IT savvy, and strong communication skills.
The predicted salary is between 22050 - 26950 £ per year.
- What this
- Job
Entails: The Hardware Support Technician I provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe.
The role also provides technical assistance to ensure the products are getting shipped with the right image.
The person in this role works with cutting edge technology and pre-market consumer electronics.
Scope: Follows established procedures on routine work Requires detailed instructions
Your Roles and Responsibilities
- Assist with inventory and asset management including receipt and disposition of hardware
- Document all defects of pre-mass production hardware and/or software
- Help perform hardware reworks (e. g., swapping out boards/chips, removing write-protect screws, etc.)
- Help perform software reworks (e. g., imaging devices to different builds; wipe data, rewrite system hardware ID’s, etc.)
- Assist with servo flashing, firmware upgrade, flashing unsigned images
- Helps in resolving support tickets on device issues
- Help provide technical support during events (travel often required)
- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills
- High school diploma or general education degree (GED)
- 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
- IT savvy and interested in new technologies
- Knowledgeable about inventory, and comfortable in an IT inventory environment
- Capable of following technical instructions to flash drives, image devices and re-write hardware IDs
- Excellent communicator in both written and verbal English
- Ability to work in a team
- Ability to excel in a fast paced work environment.
- Ability to learn new things and adapt to a changing environment quickly
- Strong organization skills, and able to identify the steps to be taken to achieve objectives
Preferred Qualifications
- Data experience
- Excel experience
Physical Demand & Work Environment
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What can Astreya offer you?
- Employment in the fast-growing IT space providing you with a variety of career options
- Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
- Introduction to new ways of working and awesome technologies
- Career paths to help you establish where you want to go
- Focus on internal promotion and internal mobility - we love to build teams from within
- Free 24/7 accessible Professional Development through Linked In Learning and other online courses to give you opportunities to upskill at your own pace
- Education Assistance
- Dedicated management to provide you with on point leadership and care
- Numerous on the job perks
- Market competitive compensation and insurance, health and wellness benefits
We’re so glad you’re here.
Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered.
We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.
Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence.
We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.
At Astreya, transparency, accountability, and trust guide how we work with each other and our customers.
We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.
Join us to build solutions that matter and shape the future of IT together.
Onwards and upwards!
#J-18808-Ljbffr
Hardware Support Technician II in London employer: Astreya Limited
Astreya is an exceptional employer that prioritises the growth and well-being of its employees, offering a collaborative and inclusive work culture where diverse perspectives are valued. As a Network Provisioning Engineer II, you will have access to continuous learning opportunities and the chance to work with cutting-edge technology in a dynamic environment, all while contributing to meaningful projects that shape the future of IT.
StudySmarter Expert Advice🤫
We think this is how you could land Hardware Support Technician II in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Astreya Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Astreya Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Astreya Limited!
✨Direct Apply to Astreya Limited
Let's not forget to apply directly through the Astreya Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Hardware Support Technician II in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Astreya Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Astreya Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Astreya Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
