At a Glance
- Tasks: Support high-profile events with cutting-edge AV technology and troubleshoot issues on the spot.
- Company: Join a dynamic team working with global clients in innovative environments.
- Benefits: Competitive pay, flexible hours, and opportunities for travel and skill development.
- Other info: Great chance to grow your career in a fast-paced, collaborative setting.
- Why this job: Be at the forefront of AV technology and make a real impact at exciting events.
- Qualifications: Experience in AV tech, strong problem-solving skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The AV Technician II will join our expanding team onsite with one of our global clients. The hire will be given the opportunity to work with some of the most innovative technologies in the world. The AV Technician II will provide support for corporate AV/VC environments, and will confidently and quickly analyze problems using technical diagnostic skill sets, in order to effectively support and resolve issues. Technical responsibilities include high profile event support, audio, video, conferencing technology, projects, maintenance, and support. Traveling to various client offices on occasion is required.
Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues. Requires some instruction on new assignments and infrequent checks on daily work.
Responsibilities:
- Participate in installation of all AV equipment and displays to include audio and video conferencing equipment, distributed audio, digital signage, control systems and all presentation systems.
- Perform installation of structured cabling to include pulling, terminating and testing cat5e/6, video, RGB, HDMI, DVI and audio cables.
- Ensure that SLAs and daily deliverables are met including ticket updates.
- Upload Crestron control programs to control processors and work with remote program team on control system certification.
- Assist with inventory, including weekly/monthly stock levels, returning product (RMA) and inventory DOA issues.
- Follow all policies, standards or safety guidelines that client requires.
- Engage in problem solving and troubleshooting of any issue that may arise during an installation.
- Perform equipment setups, breakdowns and troubleshoot issues during events.
- Perform all necessary pre-event checks as required.
- Liaise with cross-functional teams and internal users before and during events.
- Interface with end users and vendors to address requests and requirements.
- Identify and solve issues that impact client conference rooms.
Qualifications:
- High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience.
- Builds productive internal and external working relationships.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Ability to think and work independently.
- Strong understanding of wiring and termination skills as well as proper installation techniques of all AV equipment.
- Excellent written and oral communication skills and strong customer service skills.
- Understanding of reading/understanding architecture, electrical, structural & AV systems drawings.
- Ability to work day, evening or weekend shifts and travel to support a distant event if required.
- Must have valid driver’s license and safe driving record.
Preferred Qualifications:
- Various certifications.
Physical Demand & Work Environment:
- Must be able to sit, stand, stoop and bend for extended periods of time.
- Must have dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle other office equipment.
- Must have ability to climb ladder, scaffolding or be transported by lifts.
- Must have the ability to drive/operate a vehicle in a safe manner.
- Must be able to regularly lift and transport up to 15 pounds, as well as frequently lift and or transport moderately heavy equipment up to 50 pounds.
- Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
- Must have the ability to move from place to place within an office environment.
- Must be able to use a computer.
- Must have the ability to communicate effectively.
AV Technician II employer: Astreya Limited
As an AV Technician II, you will thrive in a dynamic work environment that champions innovation and collaboration. Our company offers competitive benefits, a supportive work culture, and ample opportunities for professional growth, all while working with cutting-edge technology at prestigious client locations. Join us to be part of a team that values your expertise and fosters a rewarding career path in the audiovisual industry.
StudySmarter Expert Advice🤫
We think this is how you could land AV Technician II
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an AV Technician II role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or events you've worked on, bring it along to interviews. It’s a great way to demonstrate your technical expertise and problem-solving abilities in real-world scenarios.
✨Tip Number 3
Be ready to troubleshoot on the spot! During interviews, you might be asked to solve a technical problem or discuss how you’d handle a specific situation. Brush up on your diagnostic skills and be prepared to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace AV Technician II
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your technical skills and experience in AV technology. We want to see how you can confidently tackle problems and support corporate AV environments, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the AV Technician II role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit into our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and qualifications without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Astreya Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AV equipment and conferencing technology. Be ready to discuss your experience with installations, troubleshooting, and any specific systems mentioned in the job description. This will show that you're not just familiar with the tech but can also handle it confidently.
✨Showcase Problem-Solving Skills
Prepare examples of past experiences where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and act independently, which is crucial for this role.
✨Communicate Clearly and Effectively
Since you'll be liaising with cross-functional teams and end users, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your communication skills. Remember, strong customer service skills are key!
✨Be Ready for Hands-On Questions
Expect some practical questions or scenarios during the interview. They might ask you how you'd handle a specific AV setup or troubleshoot a common issue. Think through these scenarios beforehand so you can respond quickly and effectively when they come up.
